Search found 3886 matches

by Adrian (Softland)
Fri Jan 17, 2014 3:52 pm
Forum: Troubleshooting
Topic: Destination error (code 91093348)
Replies: 5
Views: 2818

Re: Destination error (code 91093348)

Hi,

We fixed this problem. Please download the latest version of FBackup 5.0.325.
by Adrian (Softland)
Fri Jan 17, 2014 3:51 pm
Forum: Troubleshooting
Topic: Log file not found
Replies: 1
Views: 2033

Re: Log file not found

Hi,

Please download the latest version of FBackup 5.0.325. Do you still have the problem?
by Adrian (Softland)
Fri Jan 17, 2014 3:38 pm
Forum: Troubleshooting
Topic: Backup Aborted - build 314
Replies: 1
Views: 1953

Re: Backup Aborted - build 314

Hi,

Please try again using build 325.
if you still have the problem, please send us the last backup log to info[at]fbackup[dot]com
by Adrian (Softland)
Fri Jan 17, 2014 3:34 pm
Forum: Troubleshooting
Topic: Error while upgading from FBackup 4 to 5, backup job lost
Replies: 1
Views: 2630

Re: Error while upgading from FBackup 4 to 5, backup job lost

Hi,

In both cases you described, please open in FBackup the .fkc catalog file from the backup destination.
That will recreate the backup job in FBackup.
by Adrian (Softland)
Fri Jan 17, 2014 3:33 pm
Forum: Troubleshooting
Topic: Restore looking for different file than what was created
Replies: 1
Views: 2393

Re: Restore looking for different file than what was created

Hi,

It seems that is a split backup as the .z01 is in fact a zip file, part of the same backup. Near it there should be a .zip file too.
by Adrian (Softland)
Fri Jan 17, 2014 3:28 pm
Forum: Troubleshooting
Topic: Error Warnings
Replies: 1
Views: 2469

Re: Error Warnings

Hi,

Please send me a screenshot with that message to info[at]fbackup[dot]com.
by Adrian (Softland)
Fri Jan 17, 2014 3:27 pm
Forum: Troubleshooting
Topic: Backup aborted. Reason: List index out of bounds (-1)
Replies: 3
Views: 4834

Re: Backup aborted. Reason: List index out of bounds (-1)

Hi,

Please try again using the latest version of FBackup 5.0.325.
Do you still have the problem?
by Adrian (Softland)
Fri Jan 17, 2014 3:25 pm
Forum: Troubleshooting
Topic: scheduler not working
Replies: 3
Views: 2801

Re: scheduler not working

Hi,

Did you tried again with the latest version of FBackup 5.0.325?
Can you manually create a scheduled task from Control Panel->Task Scheduler?
by Adrian (Softland)
Fri Jan 17, 2014 3:24 pm
Forum: Troubleshooting
Topic: The option "Restore excluded and deleted files" doesn't work
Replies: 7
Views: 3075

Re: The option "Restore excluded and deleted files" doesn't work

Hi,

Send the email to info[at]fbackup[dot]com
by Adrian (Softland)
Fri Jan 17, 2014 3:21 pm
Forum: Troubleshooting
Topic: backup VMDK file CRC error
Replies: 1
Views: 2649

Re: backup VMDK file CRC error

Hi,

What version of FBackup do you use?
Is the virtual machine in use?
Do you use an administrator account?