Search found 3886 matches

by Adrian (Softland)
Thu Nov 21, 2013 12:32 pm
Forum: General
Topic: Bug -- Pause did not + sequential runs required
Replies: 1
Views: 2423

Re: Bug -- Pause did not + sequential runs required

Hi,

We have no problem using the Pause button here.
Please restart FBackup and try again to start a job and pause it.
Do you still have the problem?
by Adrian (Softland)
Thu Nov 21, 2013 10:29 am
Forum: Troubleshooting
Topic: Issues backing up locked files with 5.0.366
Replies: 14
Views: 6261

Re: Issues backing up locked files with 5.0.242

Hi,

Is the nightly backup scheduled to run using the same user account you use during the day for manual backup?
by Adrian (Softland)
Thu Nov 21, 2013 8:04 am
Forum: Troubleshooting
Topic: Version 5 fails due to IPC server error
Replies: 7
Views: 3946

Re: Version 5 fails due to IPC server error

Hi, There is all locally on your computer, that is not about a server located here. There is a file bservice which process the commands (backup, restore, test, import etc) to the correct exe file. If the connection with the service is interrupted, the commands won't arrive to the desired exe file. W...
by Adrian (Softland)
Thu Nov 21, 2013 7:57 am
Forum: Troubleshooting
Topic: Modify backup jobs, having more than one backups...
Replies: 6
Views: 2981

Re: Modify backup jobs, having more than one backups...

Hi,

The problem was solved by closing FBackup and renaming the "Layout.ini" file from "C:\Users\<user name>\AppData\Roaming\Softland\FBackup 5\"
by Adrian (Softland)
Tue Nov 19, 2013 12:04 pm
Forum: Troubleshooting
Topic: files and folders skipped
Replies: 2
Views: 2647

Re: files and folders skipped

Hi,

Do you have the same problem if you create a new backup job?
by Adrian (Softland)
Tue Nov 19, 2013 12:03 pm
Forum: Troubleshooting
Topic: Cannot create a file when that file already exists
Replies: 14
Views: 10081

Re: Cannot create a file when that file already exists

Hi,

Can you please send me the last backup log and the backup catalog to info[at]fbackup[dot]com?
by Adrian (Softland)
Tue Nov 19, 2013 11:44 am
Forum: Troubleshooting
Topic: Fbackup5 giving 1000s of warnings
Replies: 24
Views: 9471

Re: Fbackup5 giving 1000s of warnings

@frank111:
Can you select another network drive as backup destination?
If not, can you give me access to your computer using TeamViewer to see what the problem is?
by Adrian (Softland)
Tue Nov 19, 2013 9:56 am
Forum: Troubleshooting
Topic: btray.exe preventing shutdown
Replies: 24
Views: 12593

Re: btray.exe preventing shutdown

@mdawn: Please download the latest version of FBackup 5.0.242. Our developers fixed a problem regarding the shutdown. Do you still have the problem using the latest build?
by Adrian (Softland)
Mon Nov 18, 2013 2:52 pm
Forum: Troubleshooting
Topic: Firewall/Ports
Replies: 2
Views: 2450

Re: Firewall/Ports

Hi,

If you can copy files using Windows Explorer, you should be able to backup files to LAN using FBackup too.
by Adrian (Softland)
Mon Nov 18, 2013 2:50 pm
Forum: Troubleshooting
Topic: btray.exe preventing shutdown
Replies: 24
Views: 12593

Re: btray.exe preventing shutdown

Hi,

Dear Ernur,
Can you give me access to your computer using TeamViewer to see what the problem is?
Send me an email to info[at]fbackup[dot]com to discuss when I can connect.