Search found 3886 matches

by Adrian (Softland)
Wed Oct 09, 2013 12:51 pm
Forum: Troubleshooting
Topic: FB5: vscsrv.exe frequently crashes
Replies: 13
Views: 6605

Re: FB5: vscsrv.exe frequently crashes

Hi,

The vscsrv service is used to back up open files. Do you use an administrator account?
by Adrian (Softland)
Tue Oct 08, 2013 9:19 am
Forum: Tutorials
Topic: understanding notifications
Replies: 1
Views: 4489

Re: understanding notifications

Hi, By action, we understand any the following: backup, restore and test. The first 6 notifications are about the above mentioned actions. File or folder errors - this notification appears where there is an error with a file or folder (e.g. file not found during the backup) Overwrite confirmation at...
by Adrian (Softland)
Tue Oct 08, 2013 9:14 am
Forum: General
Topic: Default backup type switching under backup job properties
Replies: 3
Views: 2768

Re: Default backup type switching under backup job properties

Hi,

We were able to reproduce the problem and we will fix it.
by Adrian (Softland)
Tue Oct 08, 2013 9:13 am
Forum: Troubleshooting
Topic: Default backup type switching under backup job properties
Replies: 1
Views: 2538

Re: Default backup type switching under backup job properties

Hi,

We were able to reproduce the problem and we will fix it.
by Adrian (Softland)
Tue Oct 08, 2013 9:13 am
Forum: Troubleshooting
Topic: Fbackup5 giving 1000s of warnings
Replies: 24
Views: 9462

Re: Fbackup5 giving 1000s of warnings

Hi,

I will ask you to send me the backup log to info[at]fbackup[dot]com to see what the problem is.
by Adrian (Softland)
Tue Oct 08, 2013 8:20 am
Forum: Troubleshooting
Topic: Two WD 3 tb mybooks - wont hold the 2nd drives letter.
Replies: 8
Views: 3341

Re: Two WD 3 tb mybooks - wont hold the 2nd drives letter.

Hi,

Does the second hard drive has a different id?
by Adrian (Softland)
Mon Oct 07, 2013 2:39 pm
Forum: Troubleshooting
Topic: Cannot create a file when that file already exists
Replies: 14
Views: 10074

Re: Cannot create a file when that file already exists

Hi,

Mburns deleted the KM2LKD5W folder and the problem was solved.
by Adrian (Softland)
Mon Oct 07, 2013 2:35 pm
Forum: General
Topic: Default backup type switching under backup job properties
Replies: 3
Views: 2768

Re: Default backup type switching under backup job properties

Hi,

Please send me that .fkc catalog file to info[at]fbackup[dot]com
Also send me some screenshots or a video if you can.
by Adrian (Softland)
Mon Oct 07, 2013 2:29 pm
Forum: General
Topic: Question
Replies: 1
Views: 2208

Re: Question

Hi,

No, there isn't such an option.