Search found 3886 matches

by Adrian (Softland)
Wed Mar 16, 2022 10:37 am
Forum: General
Topic: "There are not enough files in the backup" e.t.c
Replies: 3
Views: 35132

Re: "There are not enough files in the backup" e.t.c

Hi,

Please open Backup Properties->Advanced page.
Uncheck the “Smart file scanning mode” option and press Save.
Run again the backup.
Let us know if you still have the problem.
by Adrian (Softland)
Fri Mar 11, 2022 10:53 am
Forum: Troubleshooting
Topic: Warning: Size of file in destination is different than size stored in catalogue
Replies: 12
Views: 30977

Re: Warning: Size of file in destination is different than size stored in catalogue

Hi,

Please send the following files to info[at]fbackup[dot]com:
- the last backup log
- the .fkc catalog file from the backup destination
- the name and path of a file which was backed up but it should not have been
by Adrian (Softland)
Wed Mar 02, 2022 2:47 pm
Forum: Troubleshooting
Topic: Task File Name
Replies: 1
Views: 4521

Re: Task File Name

Hi,

I created a ticket for that. We will fix the renaming problem.
by Adrian (Softland)
Wed Feb 23, 2022 3:20 pm
Forum: General
Topic: Can FBackup wake Windows 10 for scheduled backups?
Replies: 1
Views: 33426

Re: Can FBackup wake Windows 10 for scheduled backups?

Hi, Yes, you can do that. When creating the scheduled task in FBackup, please make sure you select the "Wake the computer to run this task" option on "When" page of the scheduler. In order to shutdown the computer after backup, please go to Backup Properties->Advanced page. Under...
by Adrian (Softland)
Fri Feb 04, 2022 2:08 pm
Forum: General
Topic: "There are not enough files in the backup" e.t.c
Replies: 3
Views: 35132

Re: "There are not enough files in the backup" e.t.c

Hi,

The USN message is only informal.

The source error code does not mean something exactly. It should be analyzed in the context.
Please send us the entire backup log to info[at]fbackup[dot]com
by Adrian (Softland)
Fri Feb 04, 2022 2:07 pm
Forum: Troubleshooting
Topic: Selection of destination
Replies: 1
Views: 4409

Re: Selection of destination

Hi,

Is D drive listed under another drive type? removable or local?
by Adrian (Softland)
Fri Feb 04, 2022 1:45 pm
Forum: Troubleshooting
Topic: FbackUp vs Win server 2022
Replies: 6
Views: 11798

Re: FbackUp vs Win server 2022

Hi,

Do you use any virtual disk application on that computer?
by Adrian (Softland)
Tue Feb 01, 2022 12:03 am
Forum: Troubleshooting
Topic: Fbackup 9.4.464 can't do volume shadow copy but version 8 can??
Replies: 2
Views: 6308

Re: Fbackup 9.4.464 can't do volume shadow copy but version 8 can??

Hi,

Please put FBackup 9 in the exceptions list of the antivirus/firewall.
Do you still have the problem?
by Adrian (Softland)
Mon Jan 17, 2022 4:33 pm
Forum: Troubleshooting
Topic: Backup keeps being aborted
Replies: 1
Views: 4990

Re: Backup keeps being aborted

Hi,

Please send us the complete backup log to info[at]fbackup[dot]com