Search found 3886 matches

by Adrian (Softland)
Thu Sep 26, 2013 12:44 pm
Forum: General
Topic: Problem extracting files
Replies: 1
Views: 2643

Re: Problem extracting files

Hi, 1. For the first problem, it seems that is a spanned zip. Please copy all parts of the zip in the same folder and extract the archives. After that try again to open the .pdf file. 2. Are you trying to open the .fkc file using FBackup? the result should be that it will be imported and the backup ...
by Adrian (Softland)
Thu Sep 26, 2013 12:35 pm
Forum: General
Topic: Restore Issue Using FBackup Configuration Plugin
Replies: 4
Views: 2632

Re: Restore Issue Using FBackup Configuration Plugin

Hi,

1. Yes, that is a normal.
2. Press "Overwrite all".
by Adrian (Softland)
Thu Sep 26, 2013 11:58 am
Forum: Troubleshooting
Topic: FBackup 5 hangs on "Duplicate Backup"
Replies: 3
Views: 2418

Re: FBackup 5 hangs on "Duplicate Backup"

Hi,

Can you send me the .fkc file for the job you duplicated?
To find it, go to Jobs tab and press "Open Log Folder". An explorer window will appear. Go up one level and you can find the Catalogs folder. Please send me that file to info[at]fbackup[dot]com
by Adrian (Softland)
Mon Sep 23, 2013 12:06 pm
Forum: Troubleshooting
Topic: Please explain what gets logged
Replies: 3
Views: 2793

Re: Please explain what gets logged

Hi, bSchedStarter_20130920010010.log - this is a scheduler log DailyData_20130920010018.backup.log - this is a backup job log FBackup_20130919172040.log - this is an application session log. FBackup keeps only the latest version of the backup, the previous one is deleted. This is how FBackup was des...
by Adrian (Softland)
Mon Sep 23, 2013 11:13 am
Forum: Troubleshooting
Topic: Connection to IPC Server lost
Replies: 12
Views: 13415

Re: Connection to IPC Server lost

Hi, I will ask you to verify if the bservice.exe process was not blocked by the antivirus/firewall. The backup continues even if that error message appears. Can you send me a copy of the backup catalog you imported and was changed to full? send it to me as it is before importing to version 5. Email:...
by Adrian (Softland)
Mon Sep 23, 2013 10:06 am
Forum: General
Topic: Restore Issue Using FBackup Configuration Plugin
Replies: 4
Views: 2632

Re: Restore Issue Using FBackup Configuration Plugin

Hi,

Pressing "Overwrite" or "Skip" button, will only process one file. If you want to overwrite/skip all files you should press "Overwrite all" or "Skip all" button.
by Adrian (Softland)
Mon Sep 23, 2013 10:04 am
Forum: Troubleshooting
Topic: Stacked Backups
Replies: 1
Views: 1977

Re: Stacked Backups

Hi,

FBackup keeps only the latest version of the backup, the previous one is overwritten.
by Adrian (Softland)
Mon Sep 23, 2013 10:01 am
Forum: General
Topic: FBackup 5 is Not As Good as it used to be
Replies: 10
Views: 6815

Re: FBackup 5 is Not As Good as it used to be

Hi, FBackup 5 offers a new design, using the ribbon menu which is mostly used by many other applications (as Office pack). The information about all backups status is visible now on the main interface. Also popup notification messages are available now, indicating when a backup started and also the ...
by Adrian (Softland)
Mon Sep 23, 2013 9:16 am
Forum: Troubleshooting
Topic: Warning: Cannot create folder Access Denied
Replies: 3
Views: 2813

Re: Warning: Cannot create folder Access Denied

Hi,

Do you use an administrator account?
Do you have enough permissions to copy files in that location?
by Adrian (Softland)
Fri Sep 20, 2013 8:30 am
Forum: Troubleshooting
Topic: Some files skipped during backup
Replies: 2
Views: 3214

Re: Some files skipped during backup

Hi,

1. Can you manually copy this file to another location using Windows Explorer?
C:\Users\Owner\Desktop\Scanner Software\Canon CanoScan 8600F User Registration.LNK

2. Is the backup running scheduled?