Search found 3886 matches

by Adrian (Softland)
Wed Sep 11, 2013 11:55 am
Forum: Troubleshooting
Topic: Unable to do daily dated backups
Replies: 2
Views: 2383

Re: Unable to do daily dated backups

Hi,

Using FBackup, you can keep only the latest version of the backup. If you want to keep multiple backup versions, please use our commercial edition Backup4all (http://www.backup4all.com).
by Adrian (Softland)
Wed Sep 11, 2013 11:52 am
Forum: General
Topic: Terms used in the log
Replies: 6
Views: 3623

Re: Terms used in the log

Hi,

The status of the BkPriv/RePriv is listed as it was before starting the backup.
In the case they are false, a request for permission is made to be able to run the backup.
They are listed in log in order to help us find the problems, there is nothing to change here as user.
by Adrian (Softland)
Wed Sep 11, 2013 11:47 am
Forum: General
Topic: Win Sched FBackup 5 Tray Agent_Owner Fails
Replies: 1
Views: 2622

Re: Win Sched FBackup 5 Tray Agent_Owner Fails

Hi,

That task is created for bTray which is the option you can select in Tools->Options->Startup>Show tray icon.
The task is created in Task scheduler, but it won't run as long as the option is not selected in FBackup.
by Adrian (Softland)
Wed Sep 11, 2013 6:31 am
Forum: Troubleshooting
Topic: Unable to restore from backup
Replies: 10
Views: 4729

Re: Unable to restore from backup

Hi,

You can put the log file into a zip archive and send it to info[at]fbackup[dot]com
by Adrian (Softland)
Wed Sep 11, 2013 6:30 am
Forum: General
Topic: Major bug with fbackup 5
Replies: 38
Views: 17836

Re: Major bug with fbackup 5

Hi,

Please send me the logs for the failed backup executions to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Sep 10, 2013 3:23 pm
Forum: Troubleshooting
Topic: Error - Not all privileges or groups are assigned...
Replies: 7
Views: 4747

Re: Error - Not all privileges or groups are assigned...

Hi,

Do you have any other options set?
Can you please send me the .fkc catalog file for that job to test it here?
Send it to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Sep 10, 2013 3:12 pm
Forum: General
Topic: v5 Hanging
Replies: 1
Views: 2517

Re: v5 Hanging

Hi,

We tested FBackup successfully with over 10 millions of files.
Can you please send me the last backup job to info[at]fbackup[dot]com to see what the problem was?
by Adrian (Softland)
Tue Sep 10, 2013 3:09 pm
Forum: Troubleshooting
Topic: New install won't run
Replies: 5
Views: 3470

Re: New install won't run

Hi,

Please make sure you don't have any firewall or antivirus that is blocking FBackup or the bservice.exe application.
by Adrian (Softland)
Tue Sep 10, 2013 3:05 pm
Forum: Troubleshooting
Topic: After upgrade to FB5: Backup list of ALL files:-(
Replies: 2
Views: 2173

Re: After upgrade to FB5: Backup list of ALL files:-(

Hi,

I made different tests to reproduce the problem you reported but the import works fine here.
Can you send me the last backup log and the .fkc catalog file from the backup destination to info[at]fbackup[dot]com ?
by Adrian (Softland)
Tue Sep 10, 2013 3:00 pm
Forum: General
Topic: Privacy – Is it Guaranteed by Softland?
Replies: 2
Views: 2994

Re: Privacy – Is it Guaranteed by Softland?

Hi, There is nothing to worry about. The message you mentioned is about the FBackup integrated service (bservice) which is installed as a Windows service. That is used to communicate between different FBackup clients (bBackup.exe, bRestore.exe, bTest.exe) and the main interface (FBackup.exe) using p...