Hi,
Please send us the .fkc catalog file for that job to info[at]fbackup[dot]com, to investigate it.
Also let us know the name and path of the files with date in future.
Search found 3885 matches
- Wed Jul 28, 2021 6:04 am
- Forum: Troubleshooting
- Topic: modified date shows...tomorrow's date??
- Replies: 7
- Views: 13723
- Mon Jul 26, 2021 12:24 pm
- Forum: Troubleshooting
- Topic: F Backup 9.1 Build 369 takes forever to run
- Replies: 4
- Views: 13844
Re: F Backup 9.1 Build 369 takes forever to run
@admin2025
Please send us the all backup logs for that job, to info[at]fbackup[dot]com
Please send us the all backup logs for that job, to info[at]fbackup[dot]com
- Mon Jul 26, 2021 12:23 pm
- Forum: Troubleshooting
- Topic: modified date shows...tomorrow's date??
- Replies: 7
- Views: 13723
Re: modified date shows...tomorrow's date??
Hi,
I understand that.
Please note you can have in Windows a file with a date from future (modified by some application or created while the computer date was modified).
That is why I asked: which is the actual date of that file as it appears in Windows File Explorer?
I understand that.
Please note you can have in Windows a file with a date from future (modified by some application or created while the computer date was modified).
That is why I asked: which is the actual date of that file as it appears in Windows File Explorer?
- Fri Jul 23, 2021 1:03 pm
- Forum: Troubleshooting
- Topic: modified date shows...tomorrow's date??
- Replies: 7
- Views: 13723
Re: modified date shows...tomorrow's date??
Hi,
Which is the date of that file in Windows File Explorer?
Which is the date of that file in Windows File Explorer?
- Wed Jul 21, 2021 12:45 pm
- Forum: Troubleshooting
- Topic: FBackup 9.1 v369 crashes on startup
- Replies: 1
- Views: 11970
Re: FBackup 9.1 v369 crashes on startup
Hi,
We don't have such problems here with FBackup crashing on startup. We are not aware of such an issue.
1. Please make sure FBackup is not blocked by the antivirus/firewall.
2. If you still have the problem, try to uninstall and reinstall it, from Control Panel.
We don't have such problems here with FBackup crashing on startup. We are not aware of such an issue.
1. Please make sure FBackup is not blocked by the antivirus/firewall.
2. If you still have the problem, try to uninstall and reinstall it, from Control Panel.
- Mon Jul 19, 2021 12:34 pm
- Forum: Troubleshooting
- Topic: FBackup V9.1 hangs at startup refreshing drives information
- Replies: 6
- Views: 15544
Re: FBackup V9.1 hangs at startup refreshing drives information
Hi, 1. Is there any antivirus which blocks FBackup? Does it starts so slow even without backup jobs? 2. Please send us the backup log file for that job in order to see what the problem is. Send it to info[at]fbackup[dot]com 3. Please put the bservice.exe process from the FBackup installation folder ...
- Fri Jul 16, 2021 12:08 pm
- Forum: Troubleshooting
- Topic: FBackup V9.1 hangs at startup refreshing drives information
- Replies: 6
- Views: 15544
Re: FBackup V9.1 hangs at startup refreshing drives information
Hi,
Please close FBackup and rename this folder:
"C:\Users\<user name>\AppData\Roaming\Softland\FBackup 9\"
Try again to run FBackup. It will start with no jobs, can you create a new backup job and run it?
Do you still have the problem?
Please close FBackup and rename this folder:
"C:\Users\<user name>\AppData\Roaming\Softland\FBackup 9\"
Try again to run FBackup. It will start with no jobs, can you create a new backup job and run it?
Do you still have the problem?
- Fri Jul 09, 2021 7:40 am
- Forum: Troubleshooting
- Topic: Backup Freeze/Hang
- Replies: 4
- Views: 28147
Re: Backup Freeze/Hang
Hi,
We fixed the problem. Please download and install the new build 9.1.357.
We fixed the problem. Please download and install the new build 9.1.357.
- Fri Jul 09, 2021 7:20 am
- Forum: General
- Topic: Backup freezes
- Replies: 31
- Views: 235360
Re: Backup freezes
Hi,
We fixed the problem in version 9.
Please download and install the new build 9.1.357.
We fixed the problem in version 9.
Please download and install the new build 9.1.357.
- Wed Jul 07, 2021 12:14 pm
- Forum: General
- Topic: Backup freezes
- Replies: 31
- Views: 235360
Re: Backup freezes
Hi,
A workaround is to restart the Volume Shadow Copy service from Windows.
A new build with the fix will be released these days.
A workaround is to restart the Volume Shadow Copy service from Windows.
A new build with the fix will be released these days.