Search found 3885 matches

by Adrian (Softland)
Thu Aug 02, 2012 1:12 pm
Forum: Troubleshooting
Topic: Logs won't open from within FBackup
Replies: 12
Views: 5460

Hi,
Do you have the same problem if you create a new backup job?

We do not have such problems here and no other client reported similar problems.

by Adrian (Softland)
Thu Aug 02, 2012 1:11 pm
Forum: General
Topic: Why are network backups not allowed?
Replies: 4
Views: 2513

Hi,
Yes, Backup4all works fine in this case.

by Adrian (Softland)
Wed Aug 01, 2012 12:59 pm
Forum: Troubleshooting
Topic: Restore Failed
Replies: 3
Views: 2166

Hi,
As I said before: that file was manually deleted by some computer user.

Changing the backup application won't solve the problem if someone manually deletes all the backups from your computer.

by Adrian (Softland)
Wed Aug 01, 2012 12:31 pm
Forum: Troubleshooting
Topic: Logs won't open from within FBackup
Replies: 12
Views: 5460

Hi,
Do you have the same problem after you restart your computer?

by Adrian (Softland)
Wed Aug 01, 2012 11:51 am
Forum: General
Topic: Update failed
Replies: 3
Views: 2336

<t>Hi,<br/> When receiving such a message, you need to make sure the fbackup.exe process is not running.<br/> <br/> After that you can double click the the FBackup setup file to start the installation.<br/> <br/> Usually that message appears with a retry or abort option.<br/> <br/> If the popup is n...
by Adrian (Softland)
Wed Aug 01, 2012 11:30 am
Forum: Troubleshooting
Topic: Can't add folders to source
Replies: 4
Views: 3005

Hi,
There are no exceptions for the OK button, it should work all the time.
Do you have the same problem for any other folder you are trying to add?

If not, can you tell me the exact path of the folder you are trying to add?

by Adrian (Softland)
Tue Jul 31, 2012 2:46 pm
Forum: Troubleshooting
Topic: handle is invalid
Replies: 1
Views: 2189

Hi,
It seems there was a problem while creating the zip file in destination.

Do you have the same problem if you try again?

What about if you use another destination drive?

by Adrian (Softland)
Tue Jul 31, 2012 2:16 pm
Forum: Troubleshooting
Topic: Using FBackup with a screen reader
Replies: 5
Views: 2602

Hi,
The problem was not fixed yet. I cannot tell you exactly when it will be fixed.

by Adrian (Softland)
Tue Jul 31, 2012 12:12 pm
Forum: Troubleshooting
Topic: Can't add folders to source
Replies: 4
Views: 3005

Hi,
Please make sure you pressed "Add Folder" button, not the "Add files" button.

by Adrian (Softland)
Tue Jul 31, 2012 12:11 pm
Forum: General
Topic: Update failed
Replies: 3
Views: 2336

Hi,
Please make sure the fbackup.exe process is not running in Task Manager.