Search found 3886 matches

by Adrian (Softland)
Mon Jul 09, 2012 4:32 pm
Forum: General
Topic: Catalog duplicate ?
Replies: 4
Views: 2405

hi,
Was FBackup closed while you edit the .ini file?

by Adrian (Softland)
Fri Jul 06, 2012 6:09 pm
Forum: General
Topic: FBackup freezes
Replies: 3
Views: 2049

Hi,
Do you have this problem with any other backup job?

by Adrian (Softland)
Fri Jul 06, 2012 6:09 pm
Forum: General
Topic: system switched off at the time of scheduled back up
Replies: 1
Views: 1893

Hi,
By default it doesn't do that.

You can open the scheduled task from Control Panel->Task Scheduler and check the option to run missed tasks as soon as possible.

by Adrian (Softland)
Fri Jul 06, 2012 6:07 pm
Forum: General
Topic: Backup runs twice every night, don't know why
Replies: 2
Views: 2307

Hi,
Please go to Control Panel->Task Scheduler and delete the scheduled task for 21:00

If you cannot find it there, please try in C->Windows->Tasks

by Adrian (Softland)
Thu Jul 05, 2012 11:35 am
Forum: General
Topic: fbacmd.exe and updates
Replies: 3
Views: 2704

Hi,
This is the first request of this type.
When installing FBackup during a backup execution there is an error message which explains the reason and does not affect the backup execution.



by Adrian (Softland)
Wed Jul 04, 2012 2:08 pm
Forum: General
Topic: fbacmd.exe and updates
Replies: 3
Views: 2704

Hi,
There is nonsense to install the new version of the application while it is in the middle of the backup.

You need to wait until the backup is finished, close the application and run the setup.

by Adrian (Softland)
Mon Jul 02, 2012 6:28 pm
Forum: Troubleshooting
Topic: Delete failed Code 5 error -- again.
Replies: 4
Views: 3975

Hi,
Please restart the computer and try again to remove the old files.

by Adrian (Softland)
Mon Jul 02, 2012 6:25 pm
Forum: Troubleshooting
Topic: srCreateError
Replies: 1
Views: 2552

Hi,
Please send me the last backup log and restore with the .fkc catalog file from the backup destination.

Put the files into a zip archive and send it to info[at]fbackup[dot]com

by Adrian (Softland)
Mon Jul 02, 2012 5:56 pm
Forum: Troubleshooting
Topic: 2000 warnings
Replies: 1
Views: 2023

Hi,
Please send us the last backup log from View->Job Logs->Last backup log to info[at]fbackup[dot]com

by Adrian (Softland)
Mon Jul 02, 2012 5:54 pm
Forum: Troubleshooting
Topic: FBackup fails to start
Replies: 1
Views: 2093

Hi,
Please make sure the application is not running in Task Manager.

Restart the computer and try again.