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by Adrian (Softland)
Fri Jan 13, 2012 8:43 pm
Forum: Troubleshooting
Topic: Run a scheduled job from the system tray in XP problems.
Replies: 5
Views: 3428

Hi,
Please make sure FBackup is closed (not just minimized) when the scheduled task occurs.

If it is set to start up minimized, it will start so.

We don't have such problems here.

by Adrian (Softland)
Fri Jan 13, 2012 6:48 pm
Forum: General
Topic: Incomplete Zip File - after restore attempt
Replies: 8
Views: 5265

Hi,
Did you used the latest version of WinZip ?
Can you give us access to your computer using TeamViewer?

by Adrian (Softland)
Fri Jan 13, 2012 6:23 pm
Forum: General
Topic: I need to locate the Fbackup Configeration plug in
Replies: 5
Views: 2262

Hi,
Please send me an email to info[at]fbackup[dot]com to schedule a remote session.

by Adrian (Softland)
Fri Jan 13, 2012 6:11 pm
Forum: Troubleshooting
Topic: Scheduled Backup did not run
Replies: 5
Views: 2410

Hi,
Please go to Start->Control Panel->Administrative Tools->Task Scheduler.

Can you create a scheduled task to start FBackup?

Does it run?

by Adrian (Softland)
Thu Jan 12, 2012 6:00 pm
Forum: General
Topic: Incomplete Zip File - after restore attempt
Replies: 8
Views: 5265

Hi,
Was the backup successful? Can you test 1_C.zip file using WinZip?

by Adrian (Softland)
Thu Jan 12, 2012 5:32 pm
Forum: General
Topic: I need to locate the Fbackup Configeration plug in
Replies: 5
Views: 2262

Hi,
It seems you did something wrong. The backup configurations and settings are not removed from your computer computer.

Can you give us access to your computer using TeamViewer?

by Adrian (Softland)
Wed Jan 11, 2012 7:28 pm
Forum: General
Topic: I need to locate the Fbackup Configeration plug in
Replies: 5
Views: 2262

Hi,
That plugin should be installed with FBackup. Please reinstall FBackup.

by Adrian (Softland)
Mon Jan 09, 2012 8:38 pm
Forum: Troubleshooting
Topic: Network Backup Error - Cannot create destination directory
Replies: 6
Views: 4238

Hi,
Those features are included in our commercial edition: Backup4all.

by Adrian (Softland)
Mon Jan 09, 2012 8:33 pm
Forum: General
Topic: fBackup Crashes (too many files?)
Replies: 2
Views: 2372

Hi,
Please send us the last backup log from View->Job Logs->Last backup log to info[at]fbackup[dot]com

by Adrian (Softland)
Mon Jan 09, 2012 8:22 pm
Forum: General
Topic: multiple file copies
Replies: 5
Views: 2283

Hi,
That feature is not available in FBackup. It is available only in our commercial edition: Backup4all.

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