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by Adrian (Softland)
Wed Jan 04, 2012 6:47 pm
Forum: General
Topic: I cannot back up at all
Replies: 2
Views: 1969

Hi,
Can you run the backups manually?

What is different on those computers?

by Adrian (Softland)
Wed Jan 04, 2012 6:38 pm
Forum: General
Topic: Skipping File
Replies: 1
Views: 1997

Hi,
Depending of the file types and locations, they could be temporary files as you suggested.

by Adrian (Softland)
Wed Jan 04, 2012 6:19 pm
Forum: Troubleshooting
Topic: Fbackup external disk very slow
Replies: 3
Views: 2562

Hi,
You upload the files with Windows Explorer in the same time with FBackup? In this case, Windows Explorer could take most of the bandwidth having a higher priority.

by Adrian (Softland)
Wed Jan 04, 2012 6:08 pm
Forum: Troubleshooting
Topic: Scheduled Backup did not run
Replies: 5
Views: 2450

Hi,
Which scheduler type you used? The Windows Scheduler or the Built-in scheduler?

by Adrian (Softland)
Wed Jan 04, 2012 6:06 pm
Forum: Troubleshooting
Topic: Unable to create App Data directory during backup
Replies: 1
Views: 2341

Hi,
Please make sure you have enough permissions to create folders under G: drive.

by Adrian (Softland)
Wed Jan 04, 2012 5:48 pm
Forum: General
Topic: How are backups tested?
Replies: 5
Views: 2304

Hi,
Can you run the backup manually?

Did you use the Windows scheduler or the built in scheduler option from FBackup?

by Adrian (Softland)
Wed Jan 04, 2012 5:47 pm
Forum: General
Topic: change saving existing files from [.doc] to [.docx]
Replies: 5
Views: 2500

Hi,
Yes, that is correct.

by Adrian (Softland)
Wed Jan 04, 2012 5:32 pm
Forum: Troubleshooting
Topic: Unattended Scheduled Backups do not work
Replies: 7
Views: 3010

@ergunozel: You should always use the latest build. Please download and install FBackup 4.6.260.
@DeeDee: You can use FBackup for small or large files to back them up. If you have any questions using FBackup, please contact us.

by Adrian (Softland)
Wed Jan 04, 2012 5:17 pm
Forum: Troubleshooting
Topic: Network Backup Error - Cannot create destination directory
Replies: 6
Views: 4311

Hi,
What is changed since the first time when the backup ran successfully?

by Adrian (Softland)
Wed Jan 04, 2012 5:06 pm
Forum: General
Topic: delete zip files from backup
Replies: 1
Views: 1855

Hi,
The zip files can be deleted like any other file on your computer.

Please make sure you have enough permissions to delete files from your computer.

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