Search found 3886 matches

by Adrian (Softland)
Wed Jan 04, 2012 5:05 pm
Forum: Troubleshooting
Topic: FBackup stop working
Replies: 3
Views: 2460

Hi,
We don't have such problems here.

Do you still have the log file from version 4.6.260 and can you send it to us?

by Adrian (Softland)
Wed Jan 04, 2012 4:47 pm
Forum: General
Topic: BkUp new files only
Replies: 2
Views: 1916

Hi,
Yes, using the Mirror backup type, you can back up only new or modified files and you can also set the option to remove the deleted files from destination.

To change the backup type, please go to Backup Properties->Mirror.

by Adrian (Softland)
Wed Jan 04, 2012 4:45 pm
Forum: General
Topic: bugreport exception message : Invalid file name - %s.
Replies: 1
Views: 3781

Hi,
Do you have any file name with strange characters?

Please send us the last backup log from View->Job Logs->Last backup log.

by Adrian (Softland)
Wed Jan 04, 2012 4:43 pm
Forum: General
Topic: multiple file copies
Replies: 5
Views: 2308

Hi,
You can create multiple backup jobs, each one for a different destination.

by Adrian (Softland)
Wed Jan 04, 2012 4:02 pm
Forum: General
Topic: changing password
Replies: 2
Views: 1878

Hi,
You have to remember the password, there is no way to see the previous password used.

by Adrian (Softland)
Fri Dec 23, 2011 6:37 pm
Forum: Announcements
Topic: 50 Licenses for Backup4all Professional - Giveaway
Replies: 124
Views: 469661

Hi,
I sent you the key by email.

by Adrian (Softland)
Fri Dec 23, 2011 2:53 pm
Forum: Troubleshooting
Topic: Destination Selection
Replies: 6
Views: 2935

Hi,
Do you use an administrator account?

Do you have the same problem if you change the drive letter for the destination hard drive?

by Adrian (Softland)
Fri Dec 23, 2011 2:32 pm
Forum: General
Topic: change saving existing files from [.doc] to [.docx]
Replies: 5
Views: 2494

<t>Hi,<br/> No, the new files "abc.docx" is not recognized as "abc.doc" by Backup4all.<br/> The reason why I asked you to send me the backup catalog was to see if you included the entire "My documents" folder and you filtered it to include only files with .doc extension, or you manually picked the f...
by Adrian (Softland)
Fri Dec 23, 2011 2:28 pm
Forum: Troubleshooting
Topic: parameter *** is not a valid backup job or group
Replies: 1
Views: 2288

Hi,
Please go to Control Panel->Task Scheduler and remove the task for "Docs-Pix-Vids" job.

by Adrian (Softland)
Wed Dec 21, 2011 8:39 pm
Forum: Troubleshooting
Topic: Destination Selection
Replies: 6
Views: 2935

Hi,
Are the devices recognized as "External hard drives" or "Removable drives" in Backup Properties?