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by Adrian (Softland)
Tue Dec 20, 2011 5:28 pm
Forum: Troubleshooting
Topic: Data error (cyclic redundancy check)
Replies: 1
Views: 2128

Hi,
Please send us the last backup log from View->Job Logs->Last backup log to info[at]fbackup[dot]com

by Adrian (Softland)
Tue Dec 20, 2011 5:26 pm
Forum: General
Topic: change saving existing files from [.doc] to [.docx]
Replies: 5
Views: 2491

Hi,
Please send me the .fkc catalog file to see how you configured the backup.

To find that file, go to View->Open Folder->Catalog folder.

Send the file to info[at]fbackup[dot]com

by Adrian (Softland)
Tue Dec 20, 2011 5:24 pm
Forum: Troubleshooting
Topic: Incremental Backup
Replies: 1
Views: 2103

Hi,
Please note in FBackup there is no feature to merge backups. That feature is available only in our commercial edition: Backup4all.

by Adrian (Softland)
Fri Dec 16, 2011 6:43 pm
Forum: General
Topic: Backup Date in Destination
Replies: 1
Views: 1903

Hi,
That feature is available only in our commercial edition: Backup4all

by Adrian (Softland)
Fri Dec 16, 2011 6:40 pm
Forum: Troubleshooting
Topic: Destination Selection
Replies: 6
Views: 2935

Hi,
Is the external hard drive connected directly to the computer USB port?

by Adrian (Softland)
Fri Dec 16, 2011 6:32 pm
Forum: Troubleshooting
Topic: FBackup unreliable !!!???
Replies: 6
Views: 2650

Hi,
Fbackup was not designed to work this way. It uses the backup catalog not to compare each time the source with destination.

by Adrian (Softland)
Fri Dec 16, 2011 6:30 pm
Forum: General
Topic: Can filters optionally include file size?
Replies: 1
Views: 2046

Hi,
That feature is available only in our commercial edition: Backup4all

by Adrian (Softland)
Fri Dec 16, 2011 6:28 pm
Forum: General
Topic: CRC test failed for file
Replies: 14
Views: 5420

<t>Hi,<br/> You sent us the log file for a backup executed with version 4.6.254 of FBackup.<br/> <br/> I asked you to install the latest version: 4.6.260.<br/> <br/> You are now telling me that you already have the latest version?<br/> <br/> In this case, why did you send me an older log?<br/> <br/>...
by Adrian (Softland)
Fri Dec 16, 2011 6:23 pm
Forum: Announcements
Topic: 50 Licenses for Backup4all Professional - Giveaway
Replies: 124
Views: 469520

Hi,
The key was resent to your email.

by Adrian (Softland)
Fri Dec 16, 2011 6:20 pm
Forum: Troubleshooting
Topic: No Mirror copies
Replies: 7
Views: 2733

Hi,
Please send us the last backup log from View->Job Logs->Last backup log to info[at]fbackup[dot]com

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