Hi,
Please send us the last backup log and the .fkc catalog file to info[at]fbackup[dot]com
Search found 3886 matches
- Tue Mar 16, 2021 7:11 am
- Forum: Troubleshooting
- Topic: Log warning for missing folder that is not missing
- Replies: 11
- Views: 21474
- Mon Mar 15, 2021 9:38 pm
- Forum: Troubleshooting
- Topic: Version 9 Upgrade - Display Fonts
- Replies: 4
- Views: 7060
Re: Version 9 Upgrade - Display Fonts
Hi,
Please send us some screenshots with the FBackup interface, to see how it looks. Send them to info[at]fbackup[dot]com
Do you use custom fonts size in Windows?
What version of Windows you have?
Please send us some screenshots with the FBackup interface, to see how it looks. Send them to info[at]fbackup[dot]com
Do you use custom fonts size in Windows?
What version of Windows you have?
- Mon Mar 15, 2021 3:44 pm
- Forum: General
- Topic: "Access denied" errors after upgrade from v8.9 to 9.0
- Replies: 4
- Views: 33360
Re: "Access denied" errors after upgrade from v8.9 to 9.0
Hi,
Please try to create in FBackup 9 a new small backup job with the same source and destination you used for the other jobs (1-2 files).
Do you still have the problem?
If yes, please send us the last backup log and the .fkc catalog file for that job to info[at]fbackup[dot]com
Please try to create in FBackup 9 a new small backup job with the same source and destination you used for the other jobs (1-2 files).
Do you still have the problem?
If yes, please send us the last backup log and the .fkc catalog file for that job to info[at]fbackup[dot]com
- Mon Mar 15, 2021 3:40 pm
- Forum: Troubleshooting
- Topic: No backups running after upgrading from v8.9 to 9.0
- Replies: 4
- Views: 9386
Re: No backups running after upgrading from v8.9 to 9.0
Hi,
1. Did you get any error/warning message during the backup jobs upgrade?
2. Do you have the same problem if you manually run one of the backup jobs you have?
3. If yes, please send us the last backup log for such a backup job, to info[at]fbackup[dot]com
1. Did you get any error/warning message during the backup jobs upgrade?
2. Do you have the same problem if you manually run one of the backup jobs you have?
3. If yes, please send us the last backup log for such a backup job, to info[at]fbackup[dot]com
- Mon Mar 15, 2021 2:59 pm
- Forum: Troubleshooting
- Topic: FB9, Fast mirror
- Replies: 15
- Views: 19400
Re: FB9, Fast mirror
Hi,
We don't have such problems here.
Please send us the .fkc catalog file and the last backup log for that job, to info[at]fbackup[dot]com
We don't have such problems here.
Please send us the .fkc catalog file and the last backup log for that job, to info[at]fbackup[dot]com
- Wed Feb 03, 2021 10:12 am
- Forum: General
- Topic: TYPE 'use adaptive buffer size' & .FKC questions
- Replies: 5
- Views: 45374
Re: TYPE 'use adaptive buffer size' & .FKC questions
Hi,
There should be only 1 .fkc catalog file for each job (in destination).
If you have two .fkc files, you can delete the oldest one.
There should be only 1 .fkc catalog file for each job (in destination).
If you have two .fkc files, you can delete the oldest one.
- Wed Feb 03, 2021 10:11 am
- Forum: Troubleshooting
- Topic: Impossible de sauvegarder dans Google drive
- Replies: 2
- Views: 14742
Re: Impossible de sauvegarder dans Google drive
Hi,
Please note we offer support in English only.
We need the backup log for that job, to see what the problem is.
Please send it to info[at]fbackup[dot]com
Please note we offer support in English only.
We need the backup log for that job, to see what the problem is.
Please send it to info[at]fbackup[dot]com
- Wed Jan 27, 2021 12:10 am
- Forum: General
- Topic: TYPE 'use adaptive buffer size' & .FKC questions
- Replies: 5
- Views: 45374
Re: TYPE 'use adaptive buffer size' & .FKC questions
Hi, 1. The "Use adaptive buffer size" is used when you use the mirror backup type to a network destination. It will use different buffer size according to the files size, in order to get a faster copy process. 2. The .fkc file is the backup catalog used by FBackup. It does not get deleted ...
- Wed Jan 27, 2021 12:08 am
- Forum: Troubleshooting
- Topic: Backup stuck at preparing shadowcopy
- Replies: 3
- Views: 11624
Re: Backup stuck at preparing shadowcopy
Hi, 1. For the Shadow Copy problem, please open Control Panel->Administrative Tools->Task Scheduler Edit the scheduled task and set it to run with highest privileges. 2. In such a case, please open Backup Properties->Advanced. Select "Run program or action" in the "Run action before b...
- Tue Jan 26, 2021 11:18 pm
- Forum: Troubleshooting
- Topic: Newer file in destination - can one filter?
- Replies: 1
- Views: 12085
Re: Newer file in destination - can one filter?
Hi,
FBackup is a one way backup solution.
You cannot compare the source file with the existing file in destination, as it is compared with the information stored in catalog. It is supposed the backup files in destination are not modified by other applications.
FBackup is a one way backup solution.
You cannot compare the source file with the existing file in destination, as it is compared with the information stored in catalog. It is supposed the backup files in destination are not modified by other applications.