Search found 3885 matches

by Adrian (Softland)
Tue Dec 06, 2011 12:46 pm
Forum: Troubleshooting
Topic: Fbackup & SSD
Replies: 8
Views: 2856

<t>Hi,<br/> I was trying to help you. Please note the support for FBackup and the software is free so you should not blame us that your email arrived Friday after our working hours.<br/> <br/> Both FBackup and Backup4all were not designed to back up your operating system. Our clients understand that...
by Adrian (Softland)
Mon Dec 05, 2011 9:03 pm
Forum: Troubleshooting
Topic: Fbackup & SSD
Replies: 8
Views: 2856

<t>Hi,<br/> I sent you several emails asking you to zip the file in order to reduce its size. You told me it has 26 MB zipped. That is not true as it has 26 MB unzipped and 0.9 MB zipped. It is easier to send a file of 0.9 MB in the email attachment. <br/> With all due respect, you should read caref...
by Adrian (Softland)
Mon Dec 05, 2011 8:50 pm
Forum: General
Topic: How are backups tested?
Replies: 5
Views: 2263

Hi,
It calculates the CRC for each file in destination and compares it with the CRC stored in catalog.

by Adrian (Softland)
Mon Dec 05, 2011 8:48 pm
Forum: General
Topic: Problem with error messages going from 4.5 to 4.6
Replies: 1
Views: 2066

<t>Hi,<br/> FBackup 4.6 installed over 4.5 version.<br/> <br/> There could be a overwritten permission issue, that is why you cannot install it in the default folder.<br/> <br/> You just need to manually delete the old folder in Program Files and continue running FBackup from the new folder.<br/> <b...
by Adrian (Softland)
Fri Dec 02, 2011 7:48 pm
Forum: General
Topic: Extremely Slow Backup
Replies: 3
Views: 2126

Hi,
Please send us the backup log from View->Job Logs->Last backup log, to info[at]fbackup[dot]com

by Adrian (Softland)
Fri Dec 02, 2011 7:47 pm
Forum: General
Topic: Error Message on Restore
Replies: 1
Views: 1887

Hi,
When you press the Restore (F7) button, you can select another location for restore, not using the original location.

Do you have the same problem?

by Adrian (Softland)
Fri Dec 02, 2011 7:00 pm
Forum: General
Topic: ERROR MESSAGE AFTER BACKUP
Replies: 1
Views: 1837

Hi,
1. To find a warning in the log file, please search for "Warning:" in that file.

2. There isn't a single action to perform as it depends on the warning reason.

Please send us the log file to info[at]fbackup[dot]com, to see what the problem is.

by Adrian (Softland)
Fri Dec 02, 2011 6:54 pm
Forum: General
Topic: Mirror/Differential??
Replies: 7
Views: 2932

<t>Hi,<br/> The first backup is a complete one. After that only new and modified files are copied in the same location, overwriting the old version of the modified files. In destination, there will always be the latest version of all files. There are no multiple versions of the same file kept when u...
by Adrian (Softland)
Fri Dec 02, 2011 5:58 pm
Forum: Troubleshooting
Topic: Can't turn off Scheduler
Replies: 2
Views: 2531

Hi,
Please remove the scheduled task from Control Panel->Administrative Tools->Task Scheduler

by Adrian (Softland)
Fri Dec 02, 2011 4:29 pm
Forum: Troubleshooting
Topic: Fbackup & SSD
Replies: 8
Views: 2856

<t>Hi,<br/> We received over 40 invalid emails from you. We also sent you a response asking you to zip the log file and send it to us normally by attaching it to email.<br/> Today, a new set of invalid emails arrived again.<br/> If you cannot send it attached normally to email, please upload it to a...