Search found 3886 matches

by Adrian (Softland)
Fri Dec 02, 2011 4:29 pm
Forum: Troubleshooting
Topic: Fbackup & SSD
Replies: 8
Views: 2918

<t>Hi,<br/> We received over 40 invalid emails from you. We also sent you a response asking you to zip the log file and send it to us normally by attaching it to email.<br/> Today, a new set of invalid emails arrived again.<br/> If you cannot send it attached normally to email, please upload it to a...
by Adrian (Softland)
Wed Nov 30, 2011 6:30 pm
Forum: Troubleshooting
Topic: Stream Read Error
Replies: 4
Views: 4022

Hi,
Please send us:

-the complete backup log from View->Job Logs->Last backup log

-the .fkc catalog file from View->Open Folder->Catalog folder.

Put the files into a zip archive and send them to info[at]fbackup[dot]com

by Adrian (Softland)
Wed Nov 30, 2011 6:28 pm
Forum: General
Topic: Mirror/Differential??
Replies: 7
Views: 2985

Hi,
That is how the Mirror backup type works in FBackup. It is in fact an incremental backup without zipping the files.

by Adrian (Softland)
Wed Nov 30, 2011 1:36 pm
Forum: General
Topic: Extremely Slow Backup
Replies: 3
Views: 2182

Hi,
The backup should be much faster.

How long does it take to manually copy 3.2 GB from the same source location to the same USB drive using Windows Exporer?

by Adrian (Softland)
Tue Nov 29, 2011 3:57 pm
Forum: General
Topic: username and password
Replies: 3
Views: 2225

Hi,
If you select "With Windows Scheduler" option in Backup Properties->Scheduler, you need to use your Windows login username and password.
If you don't have a password, you can use the second option "With Built-in scheduler" which does not require a password.

by Adrian (Softland)
Mon Nov 28, 2011 4:09 pm
Forum: Troubleshooting
Topic: Fbackup & SSD
Replies: 8
Views: 2918

Hi,
Please send us the last backup log from View->Job Logs->Last backup log to info[at]fbackup[dot]com

by Adrian (Softland)
Mon Nov 28, 2011 3:24 pm
Forum: Troubleshooting
Topic: no folder/file structure in mirror mode
Replies: 2
Views: 2317

Hi,
Was the backup successful after you reinstalled FBackup?

When you first installed FBackup, was there any error message?

by Adrian (Softland)
Fri Nov 25, 2011 9:41 pm
Forum: Troubleshooting
Topic: VSCSRV error
Replies: 44
Views: 16201

Hi,
Can you give me access to your computer using TeamViewer?

Please send an email to info[at]fbackup[dot]com to see when I can connect.

by Adrian (Softland)
Tue Nov 22, 2011 3:01 pm
Forum: Troubleshooting
Topic: Slow computer after backup job finished
Replies: 1
Views: 2174

Hi,
If you close FBackup and the computer is still slow, it means the problem is not FBackup.

by Adrian (Softland)
Mon Nov 21, 2011 8:56 pm
Forum: Troubleshooting
Topic: IOMEGA REV USB Drive
Replies: 1
Views: 2310

Hi,
That destination type is not allowed in the free edition (FBackup). You can try Backup4all, our commercial edition.