Search found 3886 matches

by Adrian (Softland)
Thu Jan 21, 2021 8:54 pm
Forum: Troubleshooting
Topic: Destination file different size than stored in catalog
Replies: 6
Views: 14771

Re: Destination file different size than stored in catalog

Hi, There is no problem in FBackup to be fixed as we ask Windows for the size of the files. If the size is different, it might be the file is in use and it was modified during the backup execution. In such a case, it is recommended to run again the backup as the file will be backed up again with its...
by Adrian (Softland)
Tue Jan 12, 2021 11:36 am
Forum: Troubleshooting
Topic: FBackup changes language after update
Replies: 8
Views: 14376

Re: FBackup changes language after update

Hi,

I created a ticket for this problem and we will fix it.
by Adrian (Softland)
Tue Jan 12, 2021 11:27 am
Forum: Troubleshooting
Topic: Backup stuck at preparing shadowcopy
Replies: 3
Views: 10993

Re: Backup stuck at preparing shadowcopy

Hi,

Please send us the last backup log for each of those two jobs, to info[at]fbackup[dot]com
by Adrian (Softland)
Mon Jan 04, 2021 10:49 pm
Forum: Troubleshooting
Topic: Backup from phone>usb
Replies: 1
Views: 8370

Re: Backup from phone>usb

Hi,

You cannot back up your phone using FBackup. The phone must have a drive letter assigned by Windows.
Here is a workaround using our commercial edition Backup4all:
https://www.backup4all.com/back-up-your ... ll-kb.html
by Adrian (Softland)
Mon Dec 28, 2020 11:02 am
Forum: General
Topic: Doesn't list drives
Replies: 5
Views: 17582

Re: Doesn't list drives

Hi,

How is other drive recognized by Windows?
Can you manually access that drive in File Explorer?

What version of FBackup do you use?
by Adrian (Softland)
Mon Dec 28, 2020 10:58 am
Forum: Troubleshooting
Topic: FB Stuck at 1 File
Replies: 6
Views: 39706

Re: FB Stuck at 1 File

Hi,

Please send us the last backup log for that job, when the problem appears.
Send it to info[at]fbackup[dot]com
by Adrian (Softland)
Wed Dec 09, 2020 7:51 am
Forum: Troubleshooting
Topic: FBackup 8 keeps reinstalling
Replies: 11
Views: 17003

Re: FBackup 8 keeps reinstalling

Hi,

Please try to uninstall and reinstall FBackup. Do you have the same problem?
What about if you also delete the registry entries for FBackup after uninstalling it?
by Adrian (Softland)
Mon Dec 07, 2020 8:51 am
Forum: General
Topic: noticed FBackup writes to SSD increasing TBW
Replies: 7
Views: 36955

Re: noticed FBackup writes to SSD increasing TBW

Hi,

FBackup uses it's own backup catalog for each backup job to store information about the backed up files and their attributes.
The archive bit or any other attribute of the sources, is not changed.
by Adrian (Softland)
Fri Dec 04, 2020 8:00 am
Forum: General
Topic: noticed FBackup writes to SSD increasing TBW
Replies: 7
Views: 36955

Re: noticed FBackup writes to SSD increasing TBW

Hi,

FBackup is not writing to source. How could it write to source from source?
FBackup will only copy the files from backup source to backup destination.
by Adrian (Softland)
Fri Nov 27, 2020 9:39 pm
Forum: General
Topic: noticed FBackup writes to SSD increasing TBW
Replies: 7
Views: 36955

Re: noticed FBackup writes to SSD increasing TBW

Hi, When using the Mirror backup type, all source files are copied to destination in the original format. After that only new and modified files will be backed up. The other backup type available in FBackup is Full, which will back up all files every time, resulting in a higher TBW. You can use the ...