Search found 3885 matches

by Adrian (Softland)
Tue Aug 16, 2011 12:52 pm
Forum: Troubleshooting
Topic: folders not backing up
Replies: 3
Views: 2394

Hi,
Please send us:

- the last backup log from View->Job Logs->Last backup log.

- the .fkc catalog file from View->Open Folder->Catalog Folder.

Put both files into a zip archive and send it to us: info[at]fbackup[dot]com

by Adrian (Softland)
Tue Aug 16, 2011 12:44 pm
Forum: Troubleshooting
Topic: Scheduled Backup doesn't run
Replies: 1
Views: 2345

Hi,
To change the start time of the scheduler, go to Backup Properties->Scheduler->Edit->Scheduler
Do you use the Windows scheduler or the Built-in scheduler from FBackup?

by Adrian (Softland)
Fri Aug 12, 2011 5:03 pm
Forum: General
Topic: Windows 7 Backup Problems
Replies: 18
Views: 5447

Hi,
You can create a new backup job and manually select the sources to be included: your music and video files from the location where you keep them on your computer.

by Adrian (Softland)
Fri Aug 12, 2011 5:01 pm
Forum: Troubleshooting
Topic: scheduled backup will not run
Replies: 8
Views: 3373

Hi,
Do you used the Built-in scheduler or the Windows Scheduler option from FBackup?

by Adrian (Softland)
Thu Aug 11, 2011 3:47 pm
Forum: General
Topic: Windows 7 Backup Problems
Replies: 18
Views: 5447

<t>Hi,<br/> The plugins only define the source files to be backed up.<br/> <br/> The problem in your case is the destination drive.<br/> <br/> We don't have such problems here and your details are not relevant for this problem.<br/> Please try to create a new backup job using My Music or My Videos p...
by Adrian (Softland)
Thu Aug 11, 2011 12:02 pm
Forum: General
Topic: How to filter specific files in a folder then exclude everything
Replies: 5
Views: 2488

Hi,
No, you cannot do that.

by Adrian (Softland)
Thu Aug 11, 2011 12:02 pm
Forum: Troubleshooting
Topic: Shadow Copy preparing (stuck)
Replies: 24
Views: 10682

Hi,
Please put all .exe files inside FBackup installation folder into the exceptions list of the antivirus.

by Adrian (Softland)
Wed Aug 10, 2011 5:26 pm
Forum: Tutorials
Topic: trouble with backup on ipod
Replies: 5
Views: 4255

Hi,
Normally, you should be able to do that, but I cannot tell you how. That procedure is not related to FBackup.

by Adrian (Softland)
Wed Aug 10, 2011 5:25 pm
Forum: General
Topic: How to filter specific files in a folder then exclude everything
Replies: 5
Views: 2488

Hi,
This solution will only include the files from the Include list. The other files will be ignored, they won't be backed up.

by Adrian (Softland)
Wed Aug 10, 2011 5:24 pm
Forum: Troubleshooting
Topic: Shadow Copy preparing (stuck)
Replies: 24
Views: 10682

Hi,
If you correctly set the antivirus not to block any Backup4all files, by putting them in the Exceptions list, both programs will work just fine.