Search found 3886 matches

by Adrian (Softland)
Wed Aug 10, 2011 5:24 pm
Forum: Troubleshooting
Topic: Shadow Copy preparing (stuck)
Replies: 24
Views: 10948

Hi,
If you correctly set the antivirus not to block any Backup4all files, by putting them in the Exceptions list, both programs will work just fine.

by Adrian (Softland)
Wed Aug 10, 2011 5:22 pm
Forum: General
Topic: Windows 7 Backup Problems
Replies: 18
Views: 5546

Hi,
In the log file you sent us, there was a message about the J: drive not found. Please make sure it is connected when you run the backup. What is the difference between this job and the other jobs that works when backing up to J: drive?

by Adrian (Softland)
Wed Aug 10, 2011 12:44 pm
Forum: General
Topic: How to filter specific files in a folder then exclude everything
Replies: 5
Views: 2541

<t>Hi,<br/> Yes, you can do that.<br/> <br/> Please open Backup Properties->Filters->Add include<br/> <br/> Check "Enable" and press "Add".<br/> <br/> Type: *.doc and press OK<br/> <br/> Type the other Office files extensions one by one in the same way.<br/> <br/> When you finish, press Save.<br/> <...
by Adrian (Softland)
Tue Aug 09, 2011 4:47 pm
Forum: General
Topic: Automatic Backup Issues
Replies: 1
Views: 1895

Hi,
It seems something was changed on those computers.

Please re-create the scheduled tasks.

Can you schedule another application to run using Windows Scheduler?

by Adrian (Softland)
Tue Aug 09, 2011 4:45 pm
Forum: General
Topic: Is there a Backup-on-Shutdown option
Replies: 2
Views: 2691

<t>Hi,<br/> There is no option in FBackup to start a backup at computer shutdown. That feature is available only in Backup4all, our commercial edition.<br/> In FBackup you can set the computer to shutdown after a backup execution.<br/> <br/> To do that, open Backup Properties->Advanced.<br/> <br/> I...
by Adrian (Softland)
Tue Aug 09, 2011 4:41 pm
Forum: Troubleshooting
Topic: Shadow Copy preparing (stuck)
Replies: 24
Views: 10948

Hi,
Try uninstalling BitDefender and see if you still have the problem.

by Adrian (Softland)
Tue Aug 09, 2011 4:36 pm
Forum: Tutorials
Topic: trouble with backup on ipod
Replies: 5
Views: 4396

Hi,
It seems the zip header was affected by the operations you performed on the zip file. In this case, it cannot be accessed.

Having only 3 GB of files instead of 30 GB, that means many files were deleted.

by Adrian (Softland)
Mon Aug 08, 2011 6:10 pm
Forum: Troubleshooting
Topic: Shadow Copy preparing (stuck)
Replies: 24
Views: 10948

Hi,
Those 2 writers seems to have problems. Have you tried to restart the computer and also the service?

by Adrian (Softland)
Mon Aug 08, 2011 6:08 pm
Forum: Troubleshooting
Topic: Can't backup to external drives
Replies: 8
Views: 3083

Hi,
Please send us an email to info[at]fbackup[dot]com with your timezone, to see when we can connect. We are GMT+2

by Adrian (Softland)
Mon Aug 08, 2011 6:07 pm
Forum: General
Topic: Windows 7 Backup Problems
Replies: 18
Views: 5546

Hi,
It seems your backup destination is set to J: drive which does not exist.

Please open Backup Properties->Destination and change it to another available drive.