Search found 3886 matches

by Adrian (Softland)
Mon May 30, 2011 5:39 pm
Forum: General
Topic: Prevent from copy the existing files in destination
Replies: 1
Views: 2064

Hi,
FBackup does not compare the source files with the files existing in destination.

It compares the source files with the backup catalog containing the backed up files. If those files were manually copied, they will be backed up again by FBackup.

by Adrian (Softland)
Mon May 30, 2011 5:37 pm
Forum: General
Topic: Skipped Files
Replies: 5
Views: 3361

Hi,
You need to know how the "owner" is configured on your computer and if it has enough permissions.

by Adrian (Softland)
Mon May 30, 2011 5:31 pm
Forum: Troubleshooting
Topic: Can't backup to external drive unless it is D:
Replies: 3
Views: 2815

Hi,
What version of FBackup do you use? Please make sure you have version 4.6.253

Do you have the same problem if you create a new backup job?

by Adrian (Softland)
Mon May 30, 2011 5:20 pm
Forum: General
Topic: backup with computer in use
Replies: 8
Views: 3185

Hi,
Please change it to Automatic, restart the computer and try again.

If you still have the problem, please send us the last backup log from View->Job Logs->Last backup log to info[at]fbackup[dot]com

by Adrian (Softland)
Fri May 27, 2011 3:16 pm
Forum: Troubleshooting
Topic: FBackup immediately crashes.
Replies: 3
Views: 2603

Hi,
Please send us an email to discuss about how we can connect.

by Adrian (Softland)
Thu May 26, 2011 5:52 pm
Forum: General
Topic: Unable to schedule backups
Replies: 6
Views: 2893

Hi,
After you created the scheduled task using FBackup, can you see it if you go to Control Panel->Administrative Tools->Task Scheduler?

Can you edit the start time?

by Adrian (Softland)
Thu May 26, 2011 5:49 pm
Forum: General
Topic: Exclamation point
Replies: 5
Views: 2572

Hi,
FBackup saves all logs. To access the log folder, go to View->Job Logs->Open Log Folder.

by Adrian (Softland)
Thu May 26, 2011 5:48 pm
Forum: General
Topic: Skipped Files
Replies: 5
Views: 3361

Hi,
The "Shadow" file is not created by FBackup. You need to have enough permissions to access those files in order to back them up.

by Adrian (Softland)
Thu May 26, 2011 5:44 pm
Forum: General
Topic: Backup/Restore Strategies
Replies: 5
Views: 2701

<t>Hi,<br/> FBackup should be used for data files backup only. You cannot restore the OS using FBackup.<br/> <br/> The backup catalog (.fkc file) is stored in two locations: in the local catalog folder and also in destination. In case of a computer crash, you can open the catalog from destination.<b...
by Adrian (Softland)
Thu May 26, 2011 5:38 pm
Forum: General
Topic: Cannot backup Directly to Root Menu
Replies: 3
Views: 2157

<t>Hi,<br/> Yes, you can do that to copy only new files to destination.<br/> <br/> Please note the first backup will be a complete one, all files will be copied. After that only new files will be copied.<br/> <br/> FBackup is looking in the backup catalog (not in destination) to determine which file...