Search found 3886 matches
- Fri Aug 28, 2020 7:13 am
- Forum: Troubleshooting
- Topic: FBackup 8 Application Interface not Displaying
- Replies: 1
- Views: 7738
Re: FBackup 8 Application Interface not Displaying
Hi, For the missing interface problem, please close FBackup, then go to "C:\Users\<user name>\AppData\Roaming\Softland\FBackup 8\" and rename the Layout.ini file. Then open FBackup and it should start correctly. For the second problem, please note the backup jobs are per user. Each user ca...
- Mon Aug 17, 2020 11:19 am
- Forum: Troubleshooting
- Topic: Build 335 (8.8) installation hangs
- Replies: 5
- Views: 37223
Re: Build 335 (8.8) installation hangs
Hi,
The installation should work normally.
Can you give me access to your computer using TeamViewer?
Please send us an email to info[at]fbackup[dot]com, to discuss when we can connect.
The installation should work normally.
Can you give me access to your computer using TeamViewer?
Please send us an email to info[at]fbackup[dot]com, to discuss when we can connect.
- Mon Jun 22, 2020 7:09 am
- Forum: Troubleshooting
- Topic: FBackup 8 keeps reinstalling
- Replies: 11
- Views: 18383
Re: FBackup 8 keeps reinstalling
Hi,
Please try to uninstall FBackup from Control Panel, restart the computer and install it again using the full setup from our website.
If you still have the problem, please try to install it using the .msi setup.
Let us know if the problem still exists after that.
Please try to uninstall FBackup from Control Panel, restart the computer and install it again using the full setup from our website.
If you still have the problem, please try to install it using the .msi setup.
Let us know if the problem still exists after that.
- Thu May 28, 2020 2:43 pm
- Forum: Troubleshooting
- Topic: Can't take backup *.jar files
- Replies: 1
- Views: 8134
Re: Can't take backup *.jar files
Hi,
Do you get any error/warning in the backup log?
Please send us the last backup log to info[at]fbackup[dot]com
Do you get any error/warning in the backup log?
Please send us the last backup log to info[at]fbackup[dot]com
- Thu May 28, 2020 2:42 pm
- Forum: Troubleshooting
- Topic: Mirror Job isn't mirroring
- Replies: 7
- Views: 12655
Re: Mirror Job isn't mirroring
Hi,
Please note there must be at least one new or modified file in sources, for the backup to run.
If there are only deleted files/folders, the backup won't be executed, so the deletion part will not be executed as it is part of the backup.
Please note there must be at least one new or modified file in sources, for the backup to run.
If there are only deleted files/folders, the backup won't be executed, so the deletion part will not be executed as it is part of the backup.
- Wed May 20, 2020 8:58 pm
- Forum: Troubleshooting
- Topic: Nothing visible after hours of backup
- Replies: 1
- Views: 8165
Re: Nothing visible after hours of backup
Hi,
What about the backup log?
Please send us the last backup log to info[at]fbackup[dot]com
What about the backup log?
Please send us the last backup log to info[at]fbackup[dot]com
- Wed May 20, 2020 8:40 pm
- Forum: Troubleshooting
- Topic: FBackup 8 keeps reinstalling
- Replies: 11
- Views: 18383
Re: FBackup 8 keeps reinstalling
Hi,
We don't have a 64-bit version of FBackup.
Did you used the .msi setup to install FBackup? or you used the .exe setup file.
We don't have a 64-bit version of FBackup.
Did you used the .msi setup to install FBackup? or you used the .exe setup file.
- Tue May 19, 2020 11:11 am
- Forum: Troubleshooting
- Topic: FBackup 8 keeps reinstalling
- Replies: 11
- Views: 18383
Re: FBackup 8 keeps reinstalling
Hi,
Were you able to install the latest version of FBackup?
If not, we can connect to your computer using TeamViewer.
Please send us an email to info[at]fbackup[dot]com, to discuss when we can connect.
Were you able to install the latest version of FBackup?
If not, we can connect to your computer using TeamViewer.
Please send us an email to info[at]fbackup[dot]com, to discuss when we can connect.
- Mon May 18, 2020 7:00 am
- Forum: Troubleshooting
- Topic: FBackup 8 keeps reinstalling
- Replies: 11
- Views: 18383
Re: FBackup 8 keeps reinstalling
Hi,
Did you uninstalled FBackup from Control Panel? or you used some application to uninstall it.
Did you uninstalled FBackup from Control Panel? or you used some application to uninstall it.
- Mon May 18, 2020 6:58 am
- Forum: Troubleshooting
- Topic: FBackup changes language after update
- Replies: 8
- Views: 15829
Re: FBackup changes language after update
Hi,
When running the installation setup of FBackup, it detects the system language and it shows the installer in that language. You can change that language in the setup.
After installation, the application interface will be shown in the same language you selected during the setup.
When running the installation setup of FBackup, it detects the system language and it shows the installer in that language. You can change that language in the setup.
After installation, the application interface will be shown in the same language you selected during the setup.