Search found 3886 matches

by Adrian (Softland)
Fri Apr 08, 2011 11:21 am
Forum: Troubleshooting
Topic: FBackup won't run at all!
Replies: 3
Views: 2538

Hi,
Can you give us access to your computer?

by Adrian (Softland)
Thu Apr 07, 2011 6:14 pm
Forum: Troubleshooting
Topic: FBackup will not run as scheduled
Replies: 15
Views: 6113

Hi,
To remove the Windows scheduler from a backup job, please open Backup Properties->Scheduler

Right click the task you want to delete and select Delete.

Press Save.

Now you can create a new task with the Built-in scheduler.

by Adrian (Softland)
Thu Apr 07, 2011 6:12 pm
Forum: Troubleshooting
Topic: FBackup won't run at all!
Replies: 3
Views: 2538

Hi,
Please make sure no antivirus, antispyware or firewall is blocking FBackup.

by Adrian (Softland)
Tue Apr 05, 2011 5:11 pm
Forum: Troubleshooting
Topic: Restoring backup to Win 7 no progress bar and keeps creating dirs but no files
Replies: 1
Views: 2678

Hi,
Please send us the restore log from View->Job Logs->Last Restore Log to info[at]fbackup[dot]com

by Adrian (Softland)
Tue Apr 05, 2011 4:59 pm
Forum: Troubleshooting
Topic: FBackup will not run as scheduled
Replies: 15
Views: 6113

<t>Hi,<br/> Do you use the Windows scheduler or the Built-in scheduler from FBackup?<br/> <br/> Do you have a Windows login password?<br/> <br/> Is there any user logged on when the scheduled task starts?<br/> P.S. Please do not write the same post multiple times under different topics in this forum...
by Adrian (Softland)
Fri Apr 01, 2011 2:16 pm
Forum: General
Topic: Fbackup of Outlook Express cancelled (Duplicates not allowed)
Replies: 7
Views: 2974

Hi,
We don't have such problems and we cannot reproduce the problem here.
Can you give us access to your computer?

Send us the details to connect to info[at]fbackup[dot]com

by Adrian (Softland)
Fri Apr 01, 2011 2:14 pm
Forum: Troubleshooting
Topic: Problems With Drive Letter and Restore
Replies: 3
Views: 2599

Hi,
No, there is not too late. You can uncheck that option anytime.

You cannot change from Removable to External hard drive without losing the existing backup.

by Adrian (Softland)
Fri Apr 01, 2011 1:58 pm
Forum: General
Topic: How to Change Drive Letter of Destination Drive
Replies: 3
Views: 2599

Hi,
The backup jobs and settings are not deleted when you reinstall FBackup.

Doing that won't solve your problem.

With FBackup, you need to create a new backup job and back up all files again.

by Adrian (Softland)
Fri Apr 01, 2011 1:47 pm
Forum: General
Topic: Backup time fast in WindowsXP, too long in Windows7
Replies: 3
Views: 2365

Hi,
Please send us the last backup log to info[at]fbackup[dot]com to see what the problem was.

To find it, go to View->Job Logs->Last backup log.

by Adrian (Softland)
Fri Apr 01, 2011 1:46 pm
Forum: General
Topic: need to merge backup files
Replies: 1
Views: 2135

Hi,
The merge feature is not available in FBackup, but only in Backup4all, our commercial product.

The split files are zip files and they can be open with WinZip 9.1 or later.