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by Adrian (Softland)
Wed Feb 23, 2011 10:01 pm
Forum: Troubleshooting
Topic: Destination drive changed - no backup
Replies: 3
Views: 2446

Hi,
Please open Backup Properties for that job, go to Advanced page and check the "Run program or action" option.

Make sure the option is selected and press Save.

Run the backup and uncheck that option after the backup is finished.

by Adrian (Softland)
Tue Feb 22, 2011 8:15 pm
Forum: General
Topic: quicker backup
Replies: 6
Views: 2324

Hi,
It seems Mikes used the destination external hard drive connected via an USB hub. After connecting the external drive directly into the laptop, the backup was done in 30 minutes.

by Adrian (Softland)
Tue Feb 22, 2011 4:55 pm
Forum: General
Topic: Files added and deleted to folders not backedup
Replies: 3
Views: 2303

Hi,
I corrected the response.

by Adrian (Softland)
Tue Feb 22, 2011 3:21 pm
Forum: Announcements
Topic: 50 Licenses for Backup4all Professional - Giveaway
Replies: 124
Views: 470887

@bitwichtl - thank you, can you send us an email at info[]fbackup.com with your name and email to generate a key for you?

by Adrian (Softland)
Mon Feb 21, 2011 10:57 pm
Forum: Troubleshooting
Topic: Testing at end of back up
Replies: 6
Views: 3460

<r>Hi,<br/> The manual test feature is not available in FBackup. It is available only in our commercial edition: Backup4all.<br/> <br/> Please note you can now get a free license of Backup4all. Read this article for details: <URL url="http://www.fbackup.com/forum/topic/50-licenses-for-backup4all-pro...
by Adrian (Softland)
Mon Feb 21, 2011 10:54 pm
Forum: General
Topic: Backing up on USB Ports
Replies: 5
Views: 2584

Hi,
It seems you use an older version of FBackup. Please download the latest one: 4.5.236

You should always install the latest version before asking for support as there could be many fixes and features in the latest version.

by Adrian (Softland)
Mon Feb 21, 2011 10:53 pm
Forum: General
Topic: Move Backup Jobs to new user
Replies: 1
Views: 2446

Hi,
You need to edit the Backup Properties for each backup job.

Go to Backup Properties->FTP server->Edit configuration. Change the username and password.

by Adrian (Softland)
Mon Feb 21, 2011 10:50 pm
Forum: General
Topic: Files added and deleted to folders not backedup
Replies: 3
Views: 2303

Hi,
Make sure the external drives can be accessed by FBackup when it runs scheduled.
Please send us the last backup log from View->Job Logs->Last backup log when the deleted files are not removed from destination. Send it to info[at]fbackup[dot]com

by Adrian (Softland)
Mon Feb 21, 2011 10:46 pm
Forum: Troubleshooting
Topic: File Residency
Replies: 6
Views: 3136

<r>Hi,<br/> The subject was already discussed on this forum:<br/> <br/> <URL url="http://www.fbackup.com/forum/topic/need-exact-instructions-for-my-backup#post-2000"><LINK_TEXT text="http://www.fbackup.com/forum/topic/need ... #post-2000">http://www.fbackup.com/forum/topic/need-exact-instructions-fo...
by Adrian (Softland)
Fri Feb 18, 2011 4:53 pm
Forum: Troubleshooting
Topic: File Residency
Replies: 6
Views: 3136

<t>Hi,<br/> You have to understand I don't know the names of the folders and backup jobs you used to set up your backup, so I cannot tell you the name of the files on your computer.<br/> <br/> As I already told you, there is a shortcut to the destination folder in View->Open folder->Destination fold...

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