Search found 3886 matches

by Adrian (Softland)
Wed Jan 19, 2011 7:25 pm
Forum: Troubleshooting
Topic: Will not restore TBird or Firefox data files
Replies: 1
Views: 2587

Hi,
Please make sure you have installed the plugin for Mozilla Thunderbird.

by Adrian (Softland)
Wed Jan 19, 2011 7:24 pm
Forum: General
Topic: Super long backup time
Replies: 12
Views: 5139

<t>Hi,<br/> We just made a similar backup test here for a backup will 300,000 small files. The backup and test took 1 hour and 40 minutes.<br/> <br/> Please make sure your destination is working fine.<br/> You can try to copy in destination over 1,000 files using Windows Explorer. How fast is that?<...
by Adrian (Softland)
Wed Jan 19, 2011 3:03 pm
Forum: Troubleshooting
Topic: Mybook World Edition II NAS isn't Recognized
Replies: 2
Views: 2729

Hi,
Can you access it in FBackup using UNC paths?

by Adrian (Softland)
Tue Jan 18, 2011 8:41 pm
Forum: General
Topic: Warning Messages
Replies: 3
Views: 2242

Hi,
Please send us the last backup log to info[at]fbackup[dot]com.

You can find it in View->Job Logs->Last backup log.

by Adrian (Softland)
Mon Jan 17, 2011 8:38 pm
Forum: Troubleshooting
Topic: Cannot restore - backup is empty
Replies: 7
Views: 3488

<t>Hi,<br/> The .fkc file exists in destination because it was created at the end of the backup. It must contain data inside.<br/> <br/> Please make sure you open the correct .fkc file from the backup destination.<br/> <br/> It cannot be empty. Please send us the .fkc file you are trying to open.<br...
by Adrian (Softland)
Mon Jan 17, 2011 8:34 pm
Forum: General
Topic: backup when connecting an external HHD
Replies: 4
Views: 2410

Hi,
Yes, that is the same thing I was talking about: plug and backup.

by Adrian (Softland)
Mon Jan 17, 2011 8:33 pm
Forum: Troubleshooting
Topic: Too slow - especially Test
Replies: 2
Views: 2833

<t>Hi,<br/> What is the reading speed of your USB device?<br/> Also please note FBackup was not designed for system backup, so you won't be able to restore the operating system.<br/> <br/> You should use FBackup for data files backup only.<br/> <br/> We do not recommend to use FBackup in order to ba...
by Adrian (Softland)
Mon Jan 17, 2011 8:30 pm
Forum: Troubleshooting
Topic: Software Restore Problem
Replies: 3
Views: 3151

Hi,
I cannot recommend you another application.

by Adrian (Softland)
Mon Jan 17, 2011 8:29 pm
Forum: Troubleshooting
Topic: OK and SAVE buttons?
Replies: 10
Views: 6526

Hi,
We will try to fix that problem, so all buttons will be visible on your resolution too.

by Adrian (Softland)
Mon Jan 17, 2011 8:23 pm
Forum: General
Topic: Super long backup time
Replies: 12
Views: 5139

Hi,
Please send us the last backup log to info[at]fbackup[dot]com.

You can find it in View->Job Logs->Last backup log.