FBackup Forum

Hi,
Can you manually copy those files while Outlook is closed?

Hi,
The MS Outlook plugin can be found only in Backup4all, our commercial product.

Hi,
Do you have another external USB drive to test?

Also please make sure there is no antivirus scanning the files during the backup/test.

Hi,
We received the email and we will continue the discussion by email until we find what the problem is.

Hi,
Please send us the .fkc catalog file from View->Open Folder->Catalog folder.

Also tell us the name of a modified file which is not backed up.

Send the file by email to info[at]fbackup[dot]com

<t>Hi,<br/> Can you see in backup destination both files and folders?<br/> Please send us:<br/> <br/> - the .fkc catalog file for that job. You can find the .fkc file if you go to View->Open folder->Destination folder.<br/> <br/> - the .log file for the last backup job. To find it, please go to: Vie...

Hi,
We will fix that, in order to avoid such problems in future.

Hi,
Please make sure you have enough free disk space in destination.

Hi,
The backup is executed only if there is at least one new or modified file. If you just delete some files, no new backup can be created in destination. That is why the backup does not run and the removed files are not yet deleted.

Hi,
Please delete the empty backup job and open in FBackup the backup catalog (.fkc file) from destination. After that you can press Restore.