Search found 3886 matches

by Adrian (Softland)
Mon Nov 29, 2010 1:52 pm
Forum: Troubleshooting
Topic: backup won't run
Replies: 1
Views: 3034

Hi,
If you use the Mirror backup type, only new and modified files will be backed up.

Please make sure there are new files to be backed up.

by Adrian (Softland)
Mon Nov 29, 2010 1:50 pm
Forum: Troubleshooting
Topic: Adobe Reader can't open email files????
Replies: 5
Views: 3623

Hi,
Can you open the same folder from the source location?

by Adrian (Softland)
Fri Nov 26, 2010 8:44 pm
Forum: General
Topic: Not backup the .bak file (Database backup file, size around 60 GB)
Replies: 1
Views: 2737

<t>Hi,<br/> Please note the *.bak files are filtered to be excluded from the backup by default.<br/> <br/> You can change that in order to back them up if you go to Backup Properties->Filters. Select the existing filter and press Edit. Delete the *.bak file extension from that list.<br/> <br/> Press...
by Adrian (Softland)
Fri Nov 26, 2010 8:31 pm
Forum: General
Topic: FBackup- Incremental
Replies: 1
Views: 2028

Hi,
If you use FBackup with the Mirror backup type, only new and modified files will be backed up next time you run the backup.

by Adrian (Softland)
Thu Nov 25, 2010 2:38 pm
Forum: General
Topic: Super long backup time
Replies: 12
Views: 5199

Hi,
It is not normal for backup to take such a long time on the test phase.

Please send the log file from View->Job Logs->Last backup log to info[at]fbackup[dot]com

by Adrian (Softland)
Wed Nov 24, 2010 4:03 pm
Forum: Troubleshooting
Topic: Backup date and timestamp appearing after backup
Replies: 4
Views: 3176

Hi,
We don't have such problems here.

Can you give us access to your computer using TeamViewer to see what the problem is?

If yes, please send us the ID and password to info[at]fbackup[dot]com

by Adrian (Softland)
Wed Nov 24, 2010 4:01 pm
Forum: General
Topic: Restore to New Hard Drive
Replies: 3
Views: 2237

Hi,
After you install the cloned HDD, you can delete the outdated catalog and open the updated catalog from backup destination.

After that you can perform the restore.

by Adrian (Softland)
Wed Nov 24, 2010 12:36 pm
Forum: General
Topic: Catalog File Name Appended with a (1)
Replies: 4
Views: 2356

Hi,
If you do not follow the above steps, when you open the catalog in destination, a file with the same name already exists in Initialization or Catalog folder. In this case, FBackup will create a new file with (0) suffix.

by Adrian (Softland)
Tue Nov 23, 2010 8:26 pm
Forum: General
Topic: Catalog File Name Appended with a (1)
Replies: 4
Views: 2356

<t>Hi,<br/> As I can remember, last time we spoke about the file name in destination.<br/> <br/> For ini file, please rename all existing files with the same name in Initialization folder.<br/> <br/> Also make rename the backup job in Catalog folder.<br/> <br/> Delete the backup job from FBackup and...
by Adrian (Softland)
Tue Nov 23, 2010 1:16 pm
Forum: General
Topic: It's Not backing Up Everything
Replies: 8
Views: 3547

Hi,
I ment the feature to disable the usage of local catalog.