FBackup Forum

Hi,

I cannot reproduce the problem per your description, using the latest version of FBackup.

Hi,

You cannot do that, as FBackup will recognize only the files it backed up, as it uses the .fkc backup catalog.

Hi,

Please send us the last backup log and the .fkc catalog file from the backup destination to info[at]fbackup[dot]com, to see the exact configuration you use.

Hi,

Please use wetransfer.com to send us the large file(s). Send them to info[at]fbackup[dot]com

Hi,

Do you have the same problem if you create a new backup job?
If yes, can you give me access to your computer using TeamViewer to help you configure the backup?

Hi,

It looks like the options are strangely selected in your screenshot.
Please open again Backup Properties->Compression.
Select "None" and uncheck the "Create independent splits" option.
Then try again to select "Standard encryption".
Do you still have the problem?

Hi,

Please send us the .fkc catalog file to info[at]fbackup[dot]com

Hi,

If only one user has the images in backup, it means the other user files were probably not included in backed up.
Do you have the backup logs for that job?

Hi,

There are no problems with version 8.3.237 on Windows 10.
We tested it here and it works fine. No other user reported such a problem.
Please try to uninstall FBackup, restart the computer and then reinstall FBackup.
Do you have the same problem?

Hi,

We don't have such problems here.
What about if you disable the Volume Shadow Copy service from Control Panel->Services?