Search found 3886 matches

by Adrian (Softland)
Mon Jun 21, 2010 4:55 pm
Forum: Troubleshooting
Topic: Drive disappeared, backup deleted!
Replies: 3
Views: 3678

<t>Hi,<br/> It seems you use the Mirror backup type with "Remove excluded or deleted files from backup" option enabled.<br/> <br/> If the source files were missing they were removed from backup.<br/> In our commercial version of the application (Backup4all), there is an extra option to remove exclud...
by Adrian (Softland)
Mon Jun 21, 2010 4:46 pm
Forum: Troubleshooting
Topic: Cannot make FBackup backup certain files
Replies: 1
Views: 3518

Hi,
Please send us the .fkc catalog file for that job. You can find the .fkc file if you go to View->Open folder->Destination folder.

Put the file into a zip archive and send it to info[at]fbackup[dot]com

by Adrian (Softland)
Mon Jun 21, 2010 3:37 pm
Forum: Troubleshooting
Topic: Scheduler not working (Win 7)
Replies: 26
Views: 13087

<t>Hi,<br/> Our first comments were:<br/> <br/> There are no entries in the scheduler log that an actions was started at 4.00 AM.<br/> <br/> Is there any user logged on when the scheduler starts? <br/> <br/> You need to make sure that your computer is on and at least one used is logged on during the...
by Adrian (Softland)
Mon Jun 21, 2010 3:34 pm
Forum: General
Topic: BUG in backup selection....
Replies: 6
Views: 2961

<t>hi,<br/> The new created folder is automatically added to the backup sources because you added the entire C: drive.<br/> <br/> That is different if you would add only the subfolders to be backed up. In that case, the new folders won't be automatically added to the backup sources.<br/> Please note...
by Adrian (Softland)
Mon Jun 21, 2010 3:27 pm
Forum: General
Topic: Backup-Mirror to slow
Replies: 1
Views: 2447

Hi,
Please send us the last backup log from View->Job Logs->Last backup log, to info[at]fbackup[dot]com

by Adrian (Softland)
Mon Jun 21, 2010 3:25 pm
Forum: Troubleshooting
Topic: Kept getting update message
Replies: 1
Views: 3612

Hi,
Thanks for letting us know.

We fixed that problem.

The latest version can be downloaded from FBackup.

by Adrian (Softland)
Fri Jun 18, 2010 12:35 pm
Forum: Troubleshooting
Topic: Nas backup not updating file content
Replies: 1
Views: 3265

<t>Hi,<br/> Please send us to info[at]fbackup[dot]com<br/> <br/> - the .fkc catalog file for that job. You can find the .fkc file if you go to View->Open folder->Destination folder.<br/> <br/> - the .log file for the last backup job. To find it, please go to: View->Job Logs->Last Backup Log.<br/> <b...
by Adrian (Softland)
Thu Jun 17, 2010 4:48 pm
Forum: General
Topic: Backup to BluRay
Replies: 3
Views: 2730

<t>Hi,<br/> You can back up to a local drive which can be D, E, F... and so on. It can be a different local hard drive than the C: drive.<br/> <br/> If the C: drive will crash, you still have the other drive.<br/> <br/> We did not recommend you to back up to your C drive.<br/> In FBackup there are m...
by Adrian (Softland)
Mon Jun 14, 2010 3:19 pm
Forum: Troubleshooting
Topic: Scheduler not working (Win 7)
Replies: 26
Views: 13087

Hi,
Can you schedule other applications to start using MS task scheduler?

by Adrian (Softland)
Fri Jun 11, 2010 2:09 pm
Forum: Troubleshooting
Topic: Scheduler not working (Win 7)
Replies: 26
Views: 13087

<t>Hi,<br/> The steps we use to create a scheduled task are simple and does not depend on the OS you use. You can configure the scheduler from FBackup only.<br/> 1. Open FBackup, go to Backup Properties.<br/> <br/> 2. On the Schedulers page, click on the Add button. The Schedule Job window will open...