Search found 3885 matches

by Adrian (Softland)
Mon Oct 07, 2019 1:20 pm
Forum: Troubleshooting
Topic: Backup Log Files Not Available
Replies: 1
Views: 4818

Re: Backup Log Files Not Available

Hi,

Please see if any log files exists in this location:
C:\Users\<user name>\AppData\Roaming\Softland\FBackup 8\Logs\
by Adrian (Softland)
Wed Sep 18, 2019 10:00 am
Forum: General
Topic: Unrequested Backup Starts by itself
Replies: 1
Views: 9420

Re: Unrequested Backup Starts by itself

Hi,

Please go to Control Panel->Administrative Tools->Task Scheduler.
Make sure there aren't multiple scheduled tasks for that job.
by Adrian (Softland)
Mon Sep 16, 2019 11:57 am
Forum: General
Topic: Discuss
Replies: 4
Views: 37620

Re: Discuss

Hi,

Yes, you can install FBackup 8 and then import the backup jobs and settings from version 4.
by Adrian (Softland)
Thu Sep 05, 2019 8:06 am
Forum: Troubleshooting
Topic: Cannot start backup job
Replies: 1
Views: 6946

Re: Cannot start backup job

Hi,

Please wait few minutes and see if the backup starts.
If not, open Task Manager and kill the bBackup.exe process.
Then restart FBackup and try again.
by Adrian (Softland)
Thu Sep 05, 2019 7:41 am
Forum: Troubleshooting
Topic: shutdown computer when finished not working
Replies: 9
Views: 13633

Re: shutdown computer when finished not working

Hi,

When you enable the scheduler, that process should start in Task Manager.
If it doesn't, please try to manually run it from the FBackup installation folder. Does it starts?
by Adrian (Softland)
Wed Sep 04, 2019 5:37 am
Forum: Troubleshooting
Topic: shutdown computer when finished not working
Replies: 9
Views: 13633

Re: shutdown computer when finished not working

Hi,

Is the bShutdownSched.exe process running on your computer in Task Manager?
by Adrian (Softland)
Tue Sep 03, 2019 12:44 pm
Forum: Troubleshooting
Topic: shutdown computer when finished not working
Replies: 9
Views: 13633

Re: shutdown computer when finished not working

Hi,

It seems the bShutdownSched.exe process was stopped since FBackup started. Please make sure the antivirus/firewall does not block that process.
by Adrian (Softland)
Wed Aug 28, 2019 12:58 pm
Forum: Troubleshooting
Topic: Incomplete and slowing down backup
Replies: 3
Views: 11807

Re: Incomplete and slowing down backup

Hi,

Did you stopped or you cancelled the backup?
If you stop the backup, the catalog will be saved and FBackup will continue next time with the remaining files.
Please send us the last backup log and the .fkc catalog file from the backup destination to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Aug 27, 2019 1:01 pm
Forum: Troubleshooting
Topic: FBackup aborts backup
Replies: 4
Views: 6158

Re: FBackup aborts backup

Hi,

The HDD and RAM capacity is fine.
Please run a scandrive for errors on drive C: and create a zip archive larger than 6 GB (to test RAM).