Search found 3886 matches

by Adrian (Softland)
Mon Feb 11, 2019 1:05 pm
Forum: Troubleshooting
Topic: Delete old backup
Replies: 11
Views: 12769

Re: Delete old backup

Hi,

If you create a new backup job (or you duplicate the existing one), are the files backed up again? as they exists in the backup sources.
by Adrian (Softland)
Mon Feb 11, 2019 12:43 pm
Forum: Troubleshooting
Topic: Delete old backup
Replies: 11
Views: 12769

Re: Delete old backup

Hi,

So the files exists in the source location?
by Adrian (Softland)
Mon Feb 11, 2019 10:21 am
Forum: Troubleshooting
Topic: Delete old backup
Replies: 11
Views: 12769

Re: Delete old backup

Hi,

It seems you use the Mirror backup type.
I see you selected the "Remove excluded or deleted files from backup" option. That will delete from destination the files deleted from sources.
Were those files deleted from sources before running the backup?
by Adrian (Softland)
Fri Feb 08, 2019 9:11 am
Forum: Troubleshooting
Topic: Delete old backup
Replies: 11
Views: 12769

Re: Delete old backup

Hi,

What is the backup type you use? Please note the Full backup type in FBackup keeps only the latest backup version. When creating a new backup version, the old one is deleted.
by Adrian (Softland)
Thu Jan 31, 2019 9:18 am
Forum: Troubleshooting
Topic: BUG in the latest vers n 7
Replies: 5
Views: 3613

Re: BUG in the latest vers n 7

Hi,

We cannot reproduce the problem here on a clean Windows 10 build 1809, with all updates installed.
I will create a ticket with the bug report you sent us.
by Adrian (Softland)
Wed Jan 30, 2019 1:47 pm
Forum: Troubleshooting
Topic: BUG in the latest vers n 7
Replies: 5
Views: 3613

Re: BUG in the latest vers n 7

Hi,

If you have the same problem with another application, it might be something on your computer.
Do you have any firewall or another application that might be blocking the tray icons of these 2 applications?
by Adrian (Softland)
Mon Jan 28, 2019 10:11 am
Forum: General
Topic: My Documents plugin vs Microsoft Outlook plugin
Replies: 1
Views: 5705

Re: My Documents plugin vs Microsoft Outlook plugin

Hi, If you keep the Outlook files in My Documents, that is a particular case. The Outlook plugin includes more information and settings, not only the pst files. You can uncheck them from the My Documents backup job (Backup Properties->Sources), in order to be included only by the "Outlook"...
by Adrian (Softland)
Fri Jan 11, 2019 2:36 pm
Forum: Troubleshooting
Topic: Problem when editing a schedule
Replies: 12
Views: 14549

Re: Problem when editing a schedule

Hi,

We don't have such problems here.
Do you have the same problem if you create a new scheduled task for a new backup job, created with version 7.4.497 of FBackup?
by Adrian (Softland)
Fri Jan 04, 2019 1:11 pm
Forum: Tutorials
Topic: Google Photos
Replies: 1
Views: 5946

Re: Google Photos

Hi,

We can only write in Google Drive.
by Adrian (Softland)
Wed Dec 19, 2018 1:47 pm
Forum: General
Topic: backup running programs
Replies: 1
Views: 5716

Re: backup running programs

Hi, With FBackup you can back up open files. Backing up open files has the following limitations: It works: - only on Windows XP or newer - only for users with administrator access rights to copy open files - only on local hard drives - only on NTFS formatted partitions - only if the VSS (Volume Sha...