Search found 3885 matches

by Adrian (Softland)
Thu Aug 09, 2018 2:58 pm
Forum: General
Topic: Backup to Label not to drive letter (Windows)
Replies: 3
Views: 14390

Re: Backup to Label not to drive letter (Windows)

Hi,

If the drive letter is changed, the serial number of the destination drive will be used to identify it. FBackup will run the backup to the correct drive even if the drive letter is changed.
by Adrian (Softland)
Thu Aug 09, 2018 9:46 am
Forum: General
Topic: Backup to Label not to drive letter (Windows)
Replies: 3
Views: 14390

Re: Backup to Label not to drive letter (Windows)

Hi,

Please connect the destination drive and make sure it has the correct drive letter assigned.
Then open FBackup and go to Backup Properties->Destination->External drive (or Removable)
Select the "Lock the destination to this external hard drive" option and press Save.
by Adrian (Softland)
Wed Aug 08, 2018 7:00 am
Forum: Troubleshooting
Topic: Problem with Scheduled Tasks
Replies: 3
Views: 8414

Re: Problem with Scheduled Tasks

Hi,

In Control Panel->Task Scheduler, is there any error for the scheduled task?
Do you have the same problem if you schedule the backup to run after 1-2 minutes, while you are in front of the computer? Does the backup starts? Is the task executed?
by Adrian (Softland)
Mon Aug 06, 2018 1:13 pm
Forum: General
Topic: can't connect account OneDrive
Replies: 9
Views: 13797

Re: can't connect account OneDrive

Hi,

Did you installed the latest version 7.3.403?
by Adrian (Softland)
Thu Aug 02, 2018 9:29 am
Forum: General
Topic: can't connect account OneDrive
Replies: 9
Views: 13797

Re: can't connect account OneDrive

Hi,

Is that a predefined OneDrive account in File->Options?
Do you have the same problem if you authenticate again when asked? Does the backup works?
by Adrian (Softland)
Thu Aug 02, 2018 9:28 am
Forum: General
Topic: Restore on different PC
Replies: 6
Views: 12653

Re: Restore on different PC

Hi, In order to make these paths the same: E:\Computer1\ForBackup\SubFolder\File1.txt E:\Computer1\ForBackup\D\ForBackup\SubFolder\File1.txt Please open Backup Properties->Type->Mirror. Uncheck the "Create full paths" and "Copy files in a subfolder" options. Press Save and run ag...
by Adrian (Softland)
Thu Aug 02, 2018 6:49 am
Forum: General
Topic: can't connect account OneDrive
Replies: 9
Views: 13797

Re: can't connect account OneDrive

Hi,

Please download the latest version 7.3.403 and try again. Microsoft changed some settings for OneDrive and the latest version includes them.
by Adrian (Softland)
Wed Aug 01, 2018 8:04 am
Forum: General
Topic: Monthly backup...
Replies: 1
Views: 10111

Re: Monthly backup...

Hi,

If you use the Mirror backup type, the first time all files will be backed up. Next time, only new and modified files will be backed up.
by Adrian (Softland)
Wed Aug 01, 2018 7:59 am
Forum: General
Topic: can't connect account OneDrive
Replies: 9
Views: 13797

Re: can't connect account OneDrive

Hi,

Please make sure the antivirus/firewall does not block Backup4all and no other application is using port 8888.
What version of Backup4all do you have?
Are the credentials correct?
by Adrian (Softland)
Wed Aug 01, 2018 7:28 am
Forum: Troubleshooting
Topic: FBackup Created a Second Copy
Replies: 1
Views: 7705

Re: FBackup Created a Second Copy

Hi,

You can delete the old backup in this case. What changes you made on your computer or in the backup configurations right before the problem appeared?