Search found 3885 matches

by Adrian (Softland)
Tue Jul 31, 2018 8:12 am
Forum: General
Topic: Restore on different PC
Replies: 6
Views: 12653

Re: Restore on different PC

Hi, I understand the situation from the beginning. The old source folder was: G:\ForBackup\ The new source folder is: D:\ForBackup\ They are considered different sources even if they probably contain the same files. FBackup does not try to compare each source folder with the others and you cannot ch...
by Adrian (Softland)
Mon Jul 30, 2018 12:00 pm
Forum: General
Topic: Restore on different PC
Replies: 6
Views: 12653

Re: Restore on different PC

Hi,

If you change the source folder location, the new folder will be backed up again. You cannot avoid that.
by Adrian (Softland)
Fri Jul 27, 2018 1:04 pm
Forum: General
Topic: New PC
Replies: 1
Views: 10446

Re: New PC

Hi, On the new PC, you can open in FBackup the backup catalogs (.fkc files) for the jobs you want to use (from the backup destination). The backup jobs will be recreated in FBackup. At this step it is recommended to restore the files to the new PC using FBackup. You can also manually copy them from ...
by Adrian (Softland)
Tue Jul 24, 2018 10:03 am
Forum: General
Topic: Scheduler problem
Replies: 4
Views: 13937

Re: Scheduler problem

Hi, The previously reported situation was not a problem in FBackup. As explained here http://www.fbackup.com/forum/general-f2/repeat-backups-take-same-time-t8780-s10.html?sid=df4bd6da2b833e3495a8ad2338e73708 , the files were not backed up before (as you cancelled the backup), so the backup did not c...
by Adrian (Softland)
Tue Jun 26, 2018 11:20 am
Forum: Troubleshooting
Topic: Mirror Copy missing files, not folders
Replies: 10
Views: 29730

Re: Mirror Copy missing files, not folders

@omnimedia
Please send us the last backup log and the .fkc catalog file to info[at]fbackup[dot]com, to see what the problem is.
by Adrian (Softland)
Tue Jun 26, 2018 11:19 am
Forum: Troubleshooting
Topic: my first backup won't upload ! Help !
Replies: 1
Views: 6104

Re: my first backup won't upload ! Help !

Hi,

Please open Backup Properties->Destination->Google Drive->Edit configuration, then re-authenticate and see if you still have the problem.

If the problem still exists, please send us the complete backup log to info[at]fbackup[dot]com
by Adrian (Softland)
Mon Jun 25, 2018 10:12 am
Forum: Troubleshooting
Topic: Cannot do Full Backup to Google Drive
Replies: 9
Views: 8728

Re: Cannot do Full Backup to Google Drive

Hi,

I am not sure about the issue reported as it's been a while since February.
Please send us the last backup log to [email protected]
by Adrian (Softland)
Thu Jun 21, 2018 1:39 pm
Forum: Troubleshooting
Topic: Failed when restoring a backup
Replies: 1
Views: 6098

Re: Failed when restoring a backup

Hi,

You sent us the backup catalog which is corrupt and cannot be used. Try to manually extract the backup from destination.
by Adrian (Softland)
Thu Jun 21, 2018 1:37 pm
Forum: General
Topic: Same Source (Multi Destination)
Replies: 3
Views: 18855

Re: Same Source (Multi Destination)

Hi, Please use two backup jobs: 1. The first backup job will back up your source files to local folder, for example D:\Backup destination. The backup type will be Full. 2. The second backup job will back up the files from the first backup to a Google Drive destination. Backup type will be Mirror. So...
by Adrian (Softland)
Thu Jun 21, 2018 1:34 pm
Forum: General
Topic: repeat backups take same time
Replies: 16
Views: 100422

Re: repeat backups take same time

Hi,

FBackup uses its own backup catalog to determine which files were backed up. If the files are not in the backup catalog, they will be backed up again.