Search found 3886 matches

by Adrian (Softland)
Thu Jun 21, 2018 1:34 pm
Forum: General
Topic: repeat backups take same time
Replies: 16
Views: 104206

Re: repeat backups take same time

Hi,

FBackup uses its own backup catalog to determine which files were backed up. If the files are not in the backup catalog, they will be backed up again.
by Adrian (Softland)
Wed Jun 20, 2018 8:32 am
Forum: General
Topic: repeat backups take same time
Replies: 16
Views: 104206

Re: repeat backups take same time

We need the complete files.
by Adrian (Softland)
Tue Jun 19, 2018 7:42 am
Forum: General
Topic: repeat backups take same time
Replies: 16
Views: 104206

Re: repeat backups take same time

Hi,

Please send us the last backup log and the .fkc catalog file from the backup destination to info[at]fbackup[dot]com
by Adrian (Softland)
Thu Jun 14, 2018 1:50 pm
Forum: Troubleshooting
Topic: Stuck on update catalog V7.3
Replies: 4
Views: 7105

Re: Stuck on update catalog V7.3

Hi,

Can you give me access to your computer using TeamViewer?
Please send us an email to info[at]fbackup[dot]com to discuss the time and date.
by Adrian (Softland)
Thu Jun 14, 2018 1:48 pm
Forum: Troubleshooting
Topic: Folder Error?
Replies: 2
Views: 6143

Re: Folder Error?

Hi,

Do you have the same problem if you use the destination IP in UNC path? \\192.168.2.100\sharedfolder
by Adrian (Softland)
Wed Jun 13, 2018 8:04 am
Forum: Troubleshooting
Topic: Stuck on update catalog V7.3
Replies: 4
Views: 7105

Re: Stuck on update catalog V7.3

Hi,

Please close FBackup and rename this folder:
"C:\Users\<user name>\AppData\Roaming\Softland\FBackup 7\"
Open FBackup. It will start with no jobs.
Create a new backup job and see if you still have the problem.
by Adrian (Softland)
Wed Jun 13, 2018 7:59 am
Forum: Troubleshooting
Topic: scheduled backup missing task
Replies: 1
Views: 16106

Re: scheduled backup missing task

Hi,

Please go to Control Panel->Administrative Tools->Scheduled Tasks->Softland->FBackup.
Are the scheduled tasks there?

If not, please create new scheduled tasks in FBackup.
by Adrian (Softland)
Tue Jun 12, 2018 12:28 pm
Forum: General
Topic: Same Source (Multi Destination)
Replies: 3
Views: 19103

Re: Same Source (Multi Destination)

Hi,

You cannot define 2 backup destinations for a single job, but you can create a full backup job locally and another mirror backup job to Google Drive/FTP.
The second backup job will back up the first backup files (already compressed) from the first backup destination.
by Adrian (Softland)
Wed May 30, 2018 10:34 am
Forum: Troubleshooting
Topic: Version 7.3.373
Replies: 6
Views: 17935

Re: Version 7.3.373

Hi, You can change the FBackup interface language from File->Options->General page. File - is the first button (from left) in top menu. Options - is the 6th button under File General - is the first page under Options There you have a dropdown menu in the right side of the General page. Select Englis...
by Adrian (Softland)
Wed May 23, 2018 7:47 am
Forum: Troubleshooting
Topic: Version 7.3.373
Replies: 6
Views: 17935

Re: Version 7.3.373

Hi,

Can you manually create a new scheduled task in Control Panel->Task Scheduler->Softland->FBackup7?