Search found 3886 matches

by Adrian (Softland)
Tue Jan 09, 2018 7:39 am
Forum: Troubleshooting
Topic: FBackup keeps starting up by itself
Replies: 1
Views: 6268

Re: FBackup keeps starting up by itself

Hi,

FBackup only starts the program interface or it also executes a backup?
If it runs a backup, please open Backup Properties->Scheduler->Edit
Go to When page, select the Trigger and press Edit.
Go to Advanced tab and see if the scheduler is set to repeat every few minutes.
by Adrian (Softland)
Tue Jan 09, 2018 6:43 am
Forum: Announcements
Topic: [CHRISTMAS DEAL] 20% off Backup4all
Replies: 3
Views: 26159

Re: [CHRISTMAS DEAL] 20% off Backup4all

Hi,

The Backup4all license is per computer. If you want to install it on two computers, you will need two licenses.
by Adrian (Softland)
Tue Jan 09, 2018 6:42 am
Forum: Troubleshooting
Topic: FBackup 7 still not deleting files
Replies: 3
Views: 8358

Re: FBackup 7 still not deleting files

Hi,

There is no known issue about that.
Please send us the last backup log and the .fkc catalog file for that job to info[at]fbackup[dot]com, to find what the problem is.
by Adrian (Softland)
Fri Dec 22, 2017 12:57 pm
Forum: Troubleshooting
Topic: drive letter changed
Replies: 3
Views: 11517

Re: drive letter changed

Hi,

Do you have multiple external drives?
When you connect them to your computer, does the backup destination changes in FBackup?
by Adrian (Softland)
Tue Dec 19, 2017 1:01 pm
Forum: General
Topic: Critical Error - Crashes every time
Replies: 3
Views: 15339

Re: Critical Error - Crashes every time

Hi,

Do you use another antivirus/firewall application?
Can you manually start the Backup4all service from Control Panel->Administrative tools->Services?
by Adrian (Softland)
Tue Dec 19, 2017 12:44 pm
Forum: Troubleshooting
Topic: going from 4 to 7
Replies: 1
Views: 6915

Re: going from 4 to 7

Hi,

You should be able to upgrade with no problems.
by Adrian (Softland)
Tue Dec 19, 2017 12:43 pm
Forum: General
Topic: FBackup of XAMPP
Replies: 1
Views: 13104

Re: FBackup of XAMPP

Hi,

If you back up the entire XAMPP folder, the MySql databases will be backed up too.
by Adrian (Softland)
Tue Dec 19, 2017 12:42 pm
Forum: Troubleshooting
Topic: Error at importing tasks from 4.7 to 7.1
Replies: 5
Views: 8487

Re: Error at importing tasks from 4.7 to 7.1

Hi,

Can you please tell us what the old destination was?
Do you have the same problem if you delete the backup job from FBackup and you open in FBackup the .fkc catalog from the backup destination?
by Adrian (Softland)
Tue Dec 19, 2017 12:39 pm
Forum: General
Topic: backup windows user backup
Replies: 3
Views: 16106

Re: backup windows user backup

Hi,

If the other users files are accessible from your account, you can back them up using FBackup.
by Adrian (Softland)
Thu Dec 07, 2017 9:50 am
Forum: Troubleshooting
Topic: restore doesn't work
Replies: 9
Views: 11244

Re: restore doesn't work

Hi, Do you have any logs for those large file backup executions? On the computer where you want to restore the backup, please install FBackup, then open the .fkc catalog file from the backup destination. That will recreate the backup job in FBackup. If you run a test for such a backup in FBackup, do...