Search found 3886 matches

by Adrian (Softland)
Thu Nov 23, 2017 2:22 pm
Forum: Troubleshooting
Topic: Deleting FBackup6 after installing FBackup7
Replies: 1
Views: 3605

Re: Deleting FBackup6 after installing FBackup7

Hi,

Yes, you can uninstall version 6 if you upgraded to version 7 of FBackup.
by Adrian (Softland)
Thu Nov 23, 2017 2:21 pm
Forum: Troubleshooting
Topic: restore doesn't work
Replies: 9
Views: 11285

Re: restore doesn't work

Hi, First, let's make sure the zip files you have, are not corrupted. Please use WinZip 9.1 or later to test them. Or you can run a backup test from FBackup, by pressing the Test (F9) button. Then, if the backups are fine, please run again the Restore Wizard and make sure you select the "Restor...
by Adrian (Softland)
Thu Nov 23, 2017 2:18 pm
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 20
Views: 98612

Re: Deleted files aren't removed from destination

Hi,

Is the "Remove excluded or deleted files from backup" option selected in Backup Properties->Type->Mirror page?
by Adrian (Softland)
Thu Nov 23, 2017 2:17 pm
Forum: General
Topic: Multiple .zip files created by backup
Replies: 1
Views: 7843

Re: Multiple .zip files created by backup

Hi,

Please send us the .fkc catalog file and the last backup log to info[at]fbackup[dot]com.
Also don't forget to mention the forum link or the problem description.
by Adrian (Softland)
Tue Nov 07, 2017 1:44 pm
Forum: Troubleshooting
Topic: much problem with v7 build 206
Replies: 5
Views: 5713

Re: much problem with v7 build 206

Hi,

We were able to reproduce the problem here and we will fix it.
by Adrian (Softland)
Tue Nov 07, 2017 11:26 am
Forum: General
Topic: new features
Replies: 1
Views: 7964

Re: new features

Hi,

We put your feature request on our Wishlist.
by Adrian (Softland)
Mon Nov 06, 2017 12:52 pm
Forum: Troubleshooting
Topic: Problem when editing a schedule
Replies: 12
Views: 14735

Re: Problem when editing a schedule

Hi,

In Windows task scheduler, make sure the path for FBackup 7 is correct in both fields under Actions tab:
- Program/script
and
- Start in...
by Adrian (Softland)
Mon Nov 06, 2017 12:50 pm
Forum: General
Topic: Scheduled Backup Not Running After Update
Replies: 3
Views: 7891

Re: Scheduled Backup Not Running After Update

Hi,

In Windows task scheduler, make sure the path for FBackup 7 is correct in both fields under Actions tab:
- Program/script
and
- Start in...
by Adrian (Softland)
Wed Nov 01, 2017 12:51 pm
Forum: General
Topic: Scheduled Backup Not Running After Update
Replies: 3
Views: 7891

Re: Scheduled Backup Not Running After Update

Hi,

Please open the scheduled tasks in FBackup to edit. Just save them again and see if you still have the problem.
by Adrian (Softland)
Tue Oct 31, 2017 1:24 pm
Forum: General
Topic: Version 7 Import Error
Replies: 1
Views: 8197

Re: Version 7 Import Error

Hi,

We fixed the problem in 7.0.199