FBackup Forum

Hi,

Please send us the last backup log to info[at]fbackup[dot]com

Hi,

If you purchased Backup4all and you did not received the key, please contact the sales department here: sales[at]backup4all[dot]com
Make sure the confirmation email is not in your Spam folder.

Hi, We will update the User Manual. In the meantime, the explanation is: Copy files in a subfolder If checked, the files will be copied in a subfolder of the destination folder (typically you will see a ".fkc" file and a folder with the same name). If the option is not set, the files (and ...

Hi,

Are you sure that is related to FBackup?
Please see the Windows logs or check the Event viewer to see what was running at that time.

Hi,

You can disable the btray from File->Options->Startup and updates, by unchecking the "Show tray icon" option.

Hi,

1. Do you have any mapped drive disconnected or something that could cause the application to start slow?
2. Have you tried to recreate the scheduled task?

Hi,

Yes, please send us those file to info[at]fbackup[dot]com

Hi,

Did you select the "Restore excluded and deleted files" option in the restore wizard?

Hi,

Please also check the Tasks folder under C:\Windows

If you still have the problem, you can also try to rename this folder:
c:\Users\<user name>\AppData\Roaming\Softland\FBackup 6\

Hi,

FBackup will not recognize the files you manually copied in destination. It will try to back up all files again.
Depending on the destination folder you select, the files in destination can be overwritten by FBackup.