Hi,
Does Windows recognized the destination drive as local or as external? We get the information about the drive type from Windows OS.
If you select that backup destination drive as local, can you run the backup?
Search found 3886 matches
- Thu Mar 09, 2017 11:07 am
- Forum: Troubleshooting
- Topic: destination drive not showing as external
- Replies: 4
- Views: 8576
- Thu Mar 09, 2017 9:24 am
- Forum: Troubleshooting
- Topic: Fbackup still running on PC shutdown
- Replies: 3
- Views: 3511
Re: Fbackup still running on PC shutdown
Hi,
Is there any backup in progress?
Can you tell us exactly what the message is?
FBackup should not stop Windows shutdown unless it is running a backup at that time.
Is there any backup in progress?
Can you tell us exactly what the message is?
FBackup should not stop Windows shutdown unless it is running a backup at that time.
- Tue Feb 28, 2017 10:40 am
- Forum: General
- Topic: More flexible Filter
- Replies: 2
- Views: 13277
- Tue Feb 28, 2017 10:39 am
- Forum: Troubleshooting
- Topic: scheduler not working
- Replies: 1
- Views: 3859
Re: scheduler not working
Hi,
Please go to Control Panel->Administrative Tools->Task Scheduler.
Delete the "FBackup 6" folder from there and restart FBackup.
Try again to create a scheduled task in FBackup.
Please go to Control Panel->Administrative Tools->Task Scheduler.
Delete the "FBackup 6" folder from there and restart FBackup.
Try again to create a scheduled task in FBackup.
- Tue Feb 28, 2017 9:47 am
- Forum: General
- Topic: My Documents vs Microsoft Outlook plugin
- Replies: 6
- Views: 7393
Re: My Documents vs Microsoft Outlook plugin
Hi, You said "Right now it only backs up open PST files." I think you wanted to say it backs up only closed PST files. The difference between open and closed files is that the Volume shadow copy service is used. If you cannot backup open files and all the conditions are met (to use an admi...
- Thu Feb 23, 2017 9:44 am
- Forum: Troubleshooting
- Topic: Encription backup
- Replies: 1
- Views: 3218
Re: Encription backup
Hi,
We cannot do that as we cannot verify you are the real owner of that backup catalog/zip file. Can you extract the zip file (outside FBackup) using the same password?
If not, you need to remember the correct password.
We cannot do that as we cannot verify you are the real owner of that backup catalog/zip file. Can you extract the zip file (outside FBackup) using the same password?
If not, you need to remember the correct password.
- Thu Feb 23, 2017 9:42 am
- Forum: Troubleshooting
- Topic: Size of file warning
- Replies: 3
- Views: 14322
Re: Size of file warning
Hi,
The warning indicate the file was not backed up correctly in destination.
In this case you need to back up again that file.
If the same problem appears again on that file, please check the source file if there is something special about it.
The warning indicate the file was not backed up correctly in destination.
In this case you need to back up again that file.
If the same problem appears again on that file, please check the source file if there is something special about it.
- Wed Feb 22, 2017 2:07 pm
- Forum: Troubleshooting
- Topic: Scheduler problem
- Replies: 3
- Views: 3785
Re: Scheduler problem
Hi,
Does the scheduled backup starts? If yes, please send us the last backup log to [email protected]
What about if you run the scheduled backup while you are logged on in front of the computer?
Does the scheduled backup starts? If yes, please send us the last backup log to [email protected]
What about if you run the scheduled backup while you are logged on in front of the computer?
- Wed Feb 22, 2017 2:04 pm
- Forum: General
- Topic: My Documents vs Microsoft Outlook plugin
- Replies: 6
- Views: 7393
Re: My Documents vs Microsoft Outlook plugin
Hi,
Are you saying that the Outlook plugin cannot backup open PST files while the My Documents plugin can back them up?
The file permission to be accessed or not has nothing to do with the plugin file.
Please send us the last backup log for the Outlook backup job to [email protected]
Are you saying that the Outlook plugin cannot backup open PST files while the My Documents plugin can back them up?
The file permission to be accessed or not has nothing to do with the plugin file.
Please send us the last backup log for the Outlook backup job to [email protected]
- Wed Feb 22, 2017 1:58 pm
- Forum: Troubleshooting
- Topic: slow lan speed
- Replies: 3
- Views: 3224
Re: slow lan speed
Hi,
At this moment there is no other solution. Please use the Full backup type.
At this moment there is no other solution. Please use the Full backup type.