FBackup Forum

Hi,

Please download and install the latest version of FBackup 6.3 and let us know if you still have the problem.

Hi,

The Windows backup notifications are about the Windows backup tool. You cannot configure it to consider another application for backups. You should disable the Windows backup notifications.

Hi, The installation went fine in both cases, we were able to connect to both users today. In the first case, simply running the setup installed FBackup just fine. In the second case, the antivirus or something blocked the setup to run. Using the .msi installer solved the problem. The setup went fin...

@stelios_iliadis Hi, Please follow these steps: 1. Uninstall FBackup from Control panel. 2. Rename the following folders: "C:\ProgramData\Softland\FBackup 6\" "C:\Users\<user name>\AppData\Roaming\Softland\FBackup 6\" 3. Open regedit.exe and search for "FBackup" and del...

Hi,

Please send us the last backup log to info[at]fbackup[dot]com

Hi,

FBackup works fine under Windows 10.
Can you give me access to your computer using TeamViewer to help you with the installation?
Please send us an email to info[at]fbackup[dot]com to discuss when we can connect.

Hi, Please right click the FBackup setup file you are trying to install and select Properties. Go to "Digital Signatures" tab. Can you see the Softland SRL digital signatures? If not, it means the setup was not completely downloaded on your computer. Please try again to download and instal...

Hi,

Please go to Control Panel and try to uninstall FBackup 6 from there.
Then download the complete setup from our website and try again to install it. Do you still have the problem?

Hi,

When you run again the backup, are the same files skipped again?

Hi,

It seems there is a problem when creating the zip file.
Please delete the backup job and the files in destination.
Install the latest version of FBackup 6.2.246.
Create a new backup job and run it, do you have the same problem on the next executions?