Search found 3886 matches

by Adrian (Softland)
Wed Sep 21, 2016 11:28 am
Forum: Troubleshooting
Topic: Backup scheduler not working
Replies: 14
Views: 8421

Re: Backup scheduler not working

Hi,

Can you find the scheduled tasks in Control Panel->Task Scheduler?
Is the user under which you select to run the job, a different one than the user you are logged in with?
by Adrian (Softland)
Tue Sep 20, 2016 11:50 am
Forum: Troubleshooting
Topic: Not enough room to write archive
Replies: 7
Views: 5654

Re: Not enough room to write archive

Hi,

1. Is the local drive formatted as NTFS?
2. Is the free space located on C: drive?
by Adrian (Softland)
Tue Sep 20, 2016 11:49 am
Forum: Troubleshooting
Topic: Not able to create new backup
Replies: 5
Views: 3453

Re: Not able to create new backup

Hi,

1. Are those open files?
2. What version of FBackup do you use?
3. Do you have the same problem if you manually copy one source file to another location?
by Adrian (Softland)
Tue Sep 20, 2016 9:20 am
Forum: General
Topic: What happened to the 3 easy steps? :)
Replies: 7
Views: 5632

Re: What happened to the 3 easy steps? :)

Dear serebella, I'm sorry to hear about your experience with FBackup. FBackup application is very easy to use and also the instructions are simple. The steps you followed leaded you in the correct direction. On "What do you want to backup" step of the backup wizard, user should press "...
by Adrian (Softland)
Mon Sep 19, 2016 3:41 pm
Forum: General
Topic: Question about Restore
Replies: 3
Views: 4855

Re: Question about Restore

Hi, 1. FBackup will restore all files and folders from the backup. If the original files are still there, you will be asked if you want to overwrite the files or not. 2. On restore you have multiple options. Regarding the restore location, you can use the original location or you can indicate a new ...
by Adrian (Softland)
Mon Sep 19, 2016 3:37 pm
Forum: Troubleshooting
Topic: Unable to Back-Up data on Google Drive
Replies: 3
Views: 3939

Re: Unable to Back-Up data on Google Drive

Hi,

Please send us the last backup log to info[at]fbackup[dot]com
by Adrian (Softland)
Thu Sep 15, 2016 11:20 am
Forum: Troubleshooting
Topic: Backup scheduler not working
Replies: 14
Views: 8421

Re: Backup scheduler not working

Hi,

In Backup Properties->Scheduler, please edit the task and make sure you selected the "Run whether the user is logged on or not" option.
by Adrian (Softland)
Fri Sep 09, 2016 7:32 am
Forum: Troubleshooting
Topic: Windows 10 problem
Replies: 7
Views: 4854

Re: Windows 10 problem

Hi,

Please send us the last backup log and the .fkc catalog file from the backup destination to info[at]fbackup[dot]com
by Adrian (Softland)
Wed Sep 07, 2016 9:58 am
Forum: Troubleshooting
Topic: Backup scheduler not working
Replies: 14
Views: 8421

Re: Backup scheduler not working

Hi,

1. Is there any user logged on at the scheduled time?
2. Do you have the same problem if you schedule the backup to run while you are logged on?
by Adrian (Softland)
Tue Aug 30, 2016 9:41 am
Forum: Troubleshooting
Topic: Not removing deleted files from backup
Replies: 3
Views: 3646

Re: Not removing deleted files from backup

Hi, 1. Is there any new or modified file to be backed up when you run the backup? Please note the file deletion is made after the backup execution, only if the backup ran. If no files are to be backed up, the backup won't run. 2. Do you have the same problem if you add a new file, run the backup and...