Search found 3885 matches

by Adrian (Softland)
Fri Aug 28, 2015 9:13 am
Forum: Troubleshooting
Topic: Bacukp .pst Outlook File
Replies: 10
Views: 5101

Re: Bacukp .pst Outlook File

Hi,

@AnotherUser: That is correct, but if the Volume Shadow copy service is not working properly, backing open files could fail.

@fcodiaz: If Outlook is closed and FBackup still cannot back up the .pst file, can you manually copy it to another location?
by Adrian (Softland)
Fri Aug 28, 2015 9:04 am
Forum: Troubleshooting
Topic: FBackup doesn't like folder names with DOT
Replies: 1
Views: 2233

Re: FBackup doesn't like folder names with DOT

Hi,

I just performed a test and FBackup will back up just fine a folder name called "test.exe".
Please send us the last backup log to info[at]fbackup[dot]com to see what the problem is.
by Adrian (Softland)
Fri Aug 28, 2015 8:59 am
Forum: Troubleshooting
Topic: FBackup 5.4.813 Installation
Replies: 4
Views: 2945

Re: FBackup 5.4.813 Installation

Hi,

Please uninstall FBackup from Control Panel and then try to install it using the .msi setup:
http://download.fbackup.com/download/setup/fbsetup.msi

Let us know if you still have the problem.
by Adrian (Softland)
Fri Aug 28, 2015 8:58 am
Forum: General
Topic: Backup only new/edited files?
Replies: 3
Views: 4132

Re: Backup only new/edited files?

Hi,

If you use the Mirror backup type, the first execution will be a complete one. After that only new and modified files will be backed up.
by Adrian (Softland)
Tue Aug 25, 2015 7:23 am
Forum: Troubleshooting
Topic: Update Killed My Jobs
Replies: 7
Views: 5965

Re: Update Killed My Jobs

Hi,

The scheduler works fine here.
Did you followed my instructions from the previous reply in order to identify the problem?
by Adrian (Softland)
Mon Aug 24, 2015 1:29 pm
Forum: Troubleshooting
Topic: Restore finished with errors URGENT
Replies: 1
Views: 2330

Re: Restore finished with errors URGENT

Hi,

The "decompression error" could indicate a problem with the RAM memory or with the temp drive location too.
Please try to extract it to another location or computer using WinZip. Do you have the same problem?
by Adrian (Softland)
Mon Aug 24, 2015 9:29 am
Forum: General
Topic: How to backup ONLY open files?
Replies: 1
Views: 3947

Re: How to backup ONLY open files?

Hi,

There isn't such a filter.
You can use the "Date and time modified" filter option to include in backup only files modified today or yesterday or other options.
by Adrian (Softland)
Mon Aug 24, 2015 9:25 am
Forum: Troubleshooting
Topic: Update Killed My Jobs
Replies: 7
Views: 5965

Re: Update Killed My Jobs

Hi,

Please try to manually create a scheduled task for another program, from Control Panel->Administrative Tools->Task Scheduler.
Does it ran?
If yes, please compare it with the task created by FBackup.
by Adrian (Softland)
Tue Aug 18, 2015 12:54 pm
Forum: General
Topic: backuptray log growth
Replies: 2
Views: 5118

Re: backuptray log growth

Hi,

The tray application of FBackup is running in background. You can disable it from File->Options->Startup.
Uncheck the "Show tray icon" and press OK.
by Adrian (Softland)
Tue Aug 18, 2015 12:53 pm
Forum: General
Topic: Can I backup my backup jobs settings?
Replies: 1
Views: 4349

Re: Can I backup my backup jobs settings?

Hi, In FBackup, there is a plugin for the FBackup configurations. Create a new backup job and use it on the backup sources page. This will back up all application files, including the backup jobs and settings. After you reinstall the OS you can download and install FBackup from our website, then you...