FBackup Forum

Hi, In FBackup, there is a plugin for the FBackup configurations. Create a new backup job and use it on the backup sources page. This will back up all application files, including the backup jobs and settings. After you reinstall the OS you can download and install FBackup from our website, then you...

Hi,

Please send us to info[at]fbackup[dot]com the following:
- the last restore log
- the .bkc catalog file from the backup destination.

Hi,

In Restore Wizard, did you select the "Restore excluded and deleted files" option?
if not, please run again the restore with that option selected.

In the backup destination, can you find the files which should be restored? Do they exist there?

Hi,

No other client reported such a problem.
If you run again the backup now, are those files backed up?
If not, is there something special with those files? (permissions, type, location)

Hi,

Do you use the same user account? Are the scheduled tasks listed in Control Panel->Task Scheduler?

Hi, can you please do a test by closing all applications one by one and trying to open FBackup to see at least what is the app it has a conflict with? If that app doesn't have anything to do with monitoring we'll reach out to themida and see how to fix this. We cannot remove Themida because, even if...

FBackup supports Unicode filenames starting with version 4.2 (which is an old version). Can you please check that you have a newer version? If it still happens can you email us at [email protected]?

Hi,
FBackup doesn't do incremental backups, are you sure you are not using Backup4all instead (because Backup4all can do incremental backups)?

Can you send us the last backup log file (when you received the error) to [email protected]?

Something is still using the .pst file while FBackup tries to back-up. Can you make sure that Outlook is closed (i.e. from task manager) before running the backup again?