Search found 3886 matches

by Adrian (Softland)
Wed Jul 29, 2015 12:26 pm
Forum: Troubleshooting
Topic: Older Version
Replies: 6
Views: 3055

Re: Older Version

Glad we could help.
by Adrian (Softland)
Wed Jul 29, 2015 12:25 pm
Forum: General
Topic: opening up zip files
Replies: 1
Views: 3906

Re: opening up zip files

I assume those are zip files from a backup created by FBackup. Can you use the TEST option in FBackup's interface to test the backup job that's associated with the zip files you have? This should detect if zip files are corrupted.
by Adrian (Softland)
Fri Jul 24, 2015 9:28 am
Forum: Troubleshooting
Topic: PROBLEM WITH AUTOMATIC SCHEDULER
Replies: 6
Views: 3159

Re: PROBLEM WITH AUTOMATIC SCHEDULER

Hi,

Can you manually start the bservice.exe process from FBackup installation folder?
Does it remain running in Task Manager?
by Adrian (Softland)
Mon Jul 20, 2015 12:24 pm
Forum: Troubleshooting
Topic: Bacukp .pst Outlook File
Replies: 10
Views: 5144

Re: Bacukp .pst Outlook File

Hi,

Do you have the same problem if you close Outlook and run again the backup?
by Adrian (Softland)
Fri Jul 17, 2015 11:53 am
Forum: Troubleshooting
Topic: Older Version
Replies: 6
Views: 3055

Re: Older Version

I just sent you that version by wetransfer.
by Adrian (Softland)
Fri Jul 17, 2015 11:38 am
Forum: Troubleshooting
Topic: Bacukp .pst Outlook File
Replies: 10
Views: 5144

Re: Bacukp .pst Outlook File

Hi,

Is there Outlook open?
Do you have the same problem if you close Outlook and run again the backup?
Do you get any warnings in the backup log?
by Adrian (Softland)
Thu Jul 16, 2015 12:43 pm
Forum: Troubleshooting
Topic: PROBLEM WITH AUTOMATIC SCHEDULER
Replies: 6
Views: 3159

Re: PROBLEM WITH AUTOMATIC SCHEDULER

Hi, That seems to be a problem with the bservice.exe file from the FBackup installation folder, as being blocked by the antivirus or firewall on your computer. Please put the "bservice.exe" file in the exceptions list of the antivirus/firewall and run again the backup. You can put the enti...
by Adrian (Softland)
Thu Jul 16, 2015 12:41 pm
Forum: General
Topic: Free Backup asks activation
Replies: 5
Views: 4560

Re: Free Backup asks activation

Hi,

That is your decision. We wanted to help you solve this problem. Until now, no other client reported such a problem.
by Adrian (Softland)
Fri Jul 10, 2015 12:25 pm
Forum: Troubleshooting
Topic: PROBLEM WITH AUTOMATIC SCHEDULER
Replies: 6
Views: 3159

Re: PROBLEM WITH AUTOMATIC SCHEDULER

Hi,

What is the type of the scheduler used?
Was there any user logged on at the scheduled time?
Do you have the same problem if you schedule the backup to run while you are in front of the computer?
by Adrian (Softland)
Thu Jul 09, 2015 7:49 am
Forum: Troubleshooting
Topic: Older Version
Replies: 6
Views: 3055

Re: Older Version

Hi,

The old version 4 of FBackup is no longer supported.
Can we help you with the new version 5.4.784?