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by Softland
Thu Sep 05, 2019 7:41 am
Forum: Troubleshooting
Topic: shutdown computer when finished not working
Replies: 8
Views: 464

Re: shutdown computer when finished not working

Hi,

When you enable the scheduler, that process should start in Task Manager.
If it doesn't, please try to manually run it from the FBackup installation folder. Does it starts?
by Softland
Wed Sep 04, 2019 5:37 am
Forum: Troubleshooting
Topic: shutdown computer when finished not working
Replies: 8
Views: 464

Re: shutdown computer when finished not working

Hi,

Is the bShutdownSched.exe process running on your computer in Task Manager?
by Softland
Tue Sep 03, 2019 12:45 pm
Forum: Troubleshooting
Topic: FBackup 8.x Versions Not Starting Minimized Upon Comuter Startup
Replies: 1
Views: 207

Re: FBackup 8.x Versions Not Starting Minimized Upon Comuter Startup

Hi,

I will create a ticket for this problem.
by Softland
Tue Sep 03, 2019 12:44 pm
Forum: Troubleshooting
Topic: shutdown computer when finished not working
Replies: 8
Views: 464

Re: shutdown computer when finished not working

Hi,

It seems the bShutdownSched.exe process was stopped since FBackup started. Please make sure the antivirus/firewall does not block that process.
by Softland
Wed Aug 28, 2019 12:58 pm
Forum: Troubleshooting
Topic: Incomplete and slowing down backup
Replies: 2
Views: 312

Re: Incomplete and slowing down backup

Hi,

Did you stopped or you cancelled the backup?
If you stop the backup, the catalog will be saved and FBackup will continue next time with the remaining files.
Please send us the last backup log and the .fkc catalog file from the backup destination to info[at]fbackup[dot]com
by Softland
Tue Aug 27, 2019 1:01 pm
Forum: Troubleshooting
Topic: FBackup aborts backup
Replies: 4
Views: 420

Re: FBackup aborts backup

Hi,

The HDD and RAM capacity is fine.
Please run a scandrive for errors on drive C: and create a zip archive larger than 6 GB (to test RAM).
by Softland
Mon Aug 26, 2019 10:17 am
Forum: General
Topic: Upgrade FBup4?
Replies: 1
Views: 302

Re: Upgrade FBup4?

Hi,

Yes, you can. Please install version 8 of FBackup and import the backup jobs and options from version 4.
by Softland
Mon Aug 19, 2019 8:09 am
Forum: Troubleshooting
Topic: FBackup aborts backup
Replies: 4
Views: 420

Re: FBackup aborts backup

Hi,

Decompression error indicate there could be a problem with the hard drive or the RAM memory.
Do you have enough free disk space on your C: drive? (at least 130 GB)
Can you create a zip file larger than your RAM memory size, using WinZip?
by Softland
Mon Aug 19, 2019 7:52 am
Forum: Troubleshooting
Topic: Resolved: Stuck on 'Creating files list'
Replies: 2
Views: 219

Re: Resolved: Stuck on 'Creating files list'

Hi,

How many source files were in that backup job?
by Softland
Mon Aug 19, 2019 7:38 am
Forum: Troubleshooting
Topic: Very slow program start
Replies: 1
Views: 180

Re: Very slow program start

Hi,

FBackup will check and will try to connect to all available drives, no matter if they are used or not by a backup job. FBackup has to list all available drives in case you decide to create a new backup job to any available destination drive.

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