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by Softland
Tue Jun 04, 2019 7:18 am
Forum: General
Topic: Easy way to turn FBackup on and off?
Replies: 1
Views: 227

Re: Easy way to turn FBackup on and off?

Hi,

You have a scheduled task configured to run that backup. Just disable and enable the scheduled task from the Backup Properties->Scheduler.
by Softland
Tue Jun 04, 2019 7:08 am
Forum: General
Topic: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION
Replies: 8
Views: 468

Re: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION

Hi,

Sorry for the late reply. We responded to your email.
by Softland
Thu May 16, 2019 8:35 am
Forum: General
Topic: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION
Replies: 8
Views: 468

Re: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION

Hi,

Can you give me access to your computer using TeamViewer, to help you solving the problem?
Please write us an email to info[at]fbackup[dot]com to discuss the date and time for the remote session.
by Softland
Mon May 13, 2019 12:51 pm
Forum: General
Topic: FBackup 8 not running as scheduled
Replies: 3
Views: 319

Re: FBackup 8 not running as scheduled

Hi,

What if you create a new scheduled task for FBackup in Control Panel->Administrative Tools->Task Scheduler?
Does it work?
If not, please try to schedule another application to start, see if that works.
by Softland
Mon May 13, 2019 12:49 pm
Forum: Troubleshooting
Topic: Trying to Reconnect Mapped Drive Y: upon startup
Replies: 2
Views: 223

Re: Trying to Reconnect Mapped Drive Y: upon startup

Hi,

Does the Y drive (or another drive too) still appears in File Explorer (or My Computer) as disconnected?
If yes, please remove it and then try again to open FBackup.
Do you still have the problem?
by Softland
Mon May 13, 2019 12:39 pm
Forum: General
Topic: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION
Replies: 8
Views: 468

Re: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION

Hi,

Please close FBackup and rename these folders:
"C:\Users\<user name>\AppData\Roaming\Softland\FBackup 8\"
"C:\Users\<user name>\AppData\Local\Temp\"

Try again to run FBackup, do you still have the problem?
by Softland
Mon May 13, 2019 12:19 pm
Forum: Troubleshooting
Topic: FBackup extremely Slow 8.0.148 on Win10
Replies: 1
Views: 226

Re: FBackup extremely Slow 8.0.148 on Win10

Hi,

The backup speed should be the same
Please send us the last backup log to info[at]fbackup[dot]com
by Softland
Wed May 08, 2019 9:07 am
Forum: General
Topic: FBackup 8 not running as scheduled
Replies: 3
Views: 319

Re: FBackup 8 not running as scheduled

Hi,

Do you have the same problem if you try to recreate a scheduled task?
by Softland
Wed May 08, 2019 9:06 am
Forum: Troubleshooting
Topic: FBackup v8 App Crash When Loading
Replies: 3
Views: 292

Re: FBackup v8 App Crash When Loading

Hi,

We fixed the problem.
Please download the latest version of FBackup 8.0.147 from:
www.fbackup.com/download/setup/fbsetup-full.exe
by Softland
Wed May 08, 2019 9:05 am
Forum: Troubleshooting
Topic: failure after update 146
Replies: 10
Views: 661

Re: failure after update 146

Hi,

We fixed the problem.
Please download the latest version of FBackup 8.0.147 from:
www.fbackup.com/download/setup/fbsetup-full.exe

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