Search found 3581 matches

by Softland
Fri Jun 21, 2019 9:28 am
Forum: General
Topic: Destination error code 112
Replies: 1
Views: 231

Re: Destination error code 112

Hi,

Please download and install the latest version of FBackup 8.1.183.
Import the backup from version 6 and run again the backup. If you still have the problem, please send us the new log file to info[at]fbackup[dot]com
by Softland
Wed Jun 19, 2019 11:53 am
Forum: General
Topic: Recent update install
Replies: 1
Views: 274

Re: Recent update install

Hi,

Can you please send us a screenshot with the message received when you try to run FBackup 8?
We never has such an error reported.
by Softland
Wed Jun 12, 2019 11:31 am
Forum: General
Topic: FBackup 8.155
Replies: 5
Views: 560

Re: FBackup 8.155

@Bauke

Hi,
No other user has ever reported such a problem. It seems to be related to a particular configuration or software installed on your computer.
Can you give me access to your computer using TeamViewer, to see what the problem is?
If yes, please send us an email to info[at]fbackup[dot]com
by Softland
Fri Jun 07, 2019 7:44 am
Forum: Troubleshooting
Topic: Why am i getting an warning
Replies: 1
Views: 297

Re: Why am i getting an warning

Hi,

Please send us the complete backup log file to info[at]fbackup[dot]com
by Softland
Fri Jun 07, 2019 7:37 am
Forum: General
Topic: Remove Excluded or Deleted Files not working
Replies: 14
Views: 1040

Re: Remove Excluded or Deleted Files not working

Hi,

That is not a known bug.
Can you give me access to your computer using TeamViewer?
If yes, please send us an email to info[at]fbackup[dot]com to discuss when we can connect.
by Softland
Tue Jun 04, 2019 9:51 am
Forum: Troubleshooting
Topic: Exception EWinRTEException
Replies: 1
Views: 297

Re: Exception EWinRTEException

Hi,

Please make sure you have the latest version of FBackup 8.0.155 installed.
If you still have the problem, go to File->Options->Startup and updates, then uncheck the "Show tray icon" option.
by Softland
Tue Jun 04, 2019 8:19 am
Forum: Troubleshooting
Topic: Is Fast mirror not working in v8.0.155?
Replies: 2
Views: 405

Re: Is Fast mirror not working in v8.0.155?

Hi,

Please send us the last backup log and the .fkc catalog file for that job to info[at]fbackup[dot]com
If the files are large, please put them into a zip archive.
by Softland
Tue Jun 04, 2019 7:39 am
Forum: Troubleshooting
Topic: btray active after closing
Replies: 1
Views: 274

Re: btray active after closing

Hi,

Do you have the latest version of FBackup installed?
You can disable the tray icon from File->Options->Startup and updates, by unchecking the "Show tray icon" option.
by Softland
Tue Jun 04, 2019 7:35 am
Forum: General
Topic: Remove Excluded or Deleted Files not working
Replies: 14
Views: 1040

Re: Remove Excluded or Deleted Files not working

Hi,

FBackup is free, you don't need to purchase it.
Was your problem not solved by the support Team?
by Softland
Tue Jun 04, 2019 7:32 am
Forum: General
Topic: FBackup 8.155
Replies: 5
Views: 560

Re: FBackup 8.155

Hi,

"SWIDTAG" subdirectory is not part of the FBackup application.
What is the error message you receive when trying to run FBackup?

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