Search found 3616 matches

by Adrian (Softland)
Tue Dec 17, 2019 1:34 pm
Forum: General
Topic: How to backup to Onedrive - PLEASE HELP WITH A REPLY
Replies: 2
Views: 3531

Re: How to backup to Onedrive - PLEASE HELP WITH A REPLY

Hi,

OneDrive destination is not available in FBackup. It is only included in our commercial edition: Backup4all.
by Adrian (Softland)
Tue Dec 17, 2019 1:22 pm
Forum: General
Topic: Remove Excluded or Deleted Files not working
Replies: 19
Views: 3804

Re: Remove Excluded or Deleted Files not working

@dmacin

Please send us the last backup log and the .fkc catalog file from the backup destination to info[at]fbackup[dot]com
Let us know the path of such a file/folder not deleted from backup.
by Adrian (Softland)
Tue Dec 17, 2019 1:20 pm
Forum: Troubleshooting
Topic: previous backup is deleted
Replies: 3
Views: 587

Re: previous backup is deleted

Hi,

The Lite edition of Backup4all only allows you to use the Mirror backup type, which does not have versions.
You need Standard or Professional editions of Backup4all.
by Adrian (Softland)
Thu Dec 12, 2019 9:28 am
Forum: Troubleshooting
Topic: Backup
Replies: 1
Views: 453

Re: Backup

Hi,

Normally, the folder in destination will have the same name as the backup job.
Please send us the following files to info[at]fbackup[dot]com:
- the last backup log for that job
- the .fkc catalog file from the backup destination
by Adrian (Softland)
Thu Dec 12, 2019 8:41 am
Forum: Troubleshooting
Topic: previous backup is deleted
Replies: 3
Views: 587

Re: previous backup is deleted

Hi,

FBackup will only keep the last version of the backup. Previous version is deleted when a new one is created.
If you want to keep multiple backup versions, please use our commercial edition: Backup4all.
by Adrian (Softland)
Fri Nov 29, 2019 2:01 pm
Forum: Troubleshooting
Topic: Fbackup loads when computer starts
Replies: 5
Views: 637

Re: Fbackup loads when computer starts

Hi,

It could have been the cause of the problem. Please confirm if the problem is solved.
by Adrian (Softland)
Thu Nov 28, 2019 7:40 am
Forum: Troubleshooting
Topic: Fbackup loads when computer starts
Replies: 5
Views: 637

Re: Fbackup loads when computer starts

Hi,

Please go to Control Panel->Administrative Tools->Task Scheduler and see if there is any scheduled task in FBackup folder.
by Adrian (Softland)
Tue Nov 26, 2019 11:28 am
Forum: Troubleshooting
Topic: Fbackup loads when computer starts
Replies: 5
Views: 637

Re: Fbackup loads when computer starts

Hi, Here are few steps to make sure FBackup won't open at Windows startup. 1. Please open FBackup and go to File->Options->Startup and updates. Uncheck the "Start at Windows startup" option and press OK. 2. Open Task Manager in Windows. Go to Startup tab and make sure FBackup is disabled. 3. Make su...
by Adrian (Softland)
Thu Nov 21, 2019 12:36 pm
Forum: Troubleshooting
Topic: Mirror Job isn't mirroring
Replies: 7
Views: 6283

Re: Mirror Job isn't mirroring

@ianto39
I just replied to your email.
We need to investigate each case, as this isn't a known issue in FBackup.
by Adrian (Softland)
Wed Nov 20, 2019 1:43 pm
Forum: Troubleshooting
Topic: FBackup & Backup4all
Replies: 3
Views: 564

Re: FBackup & Backup4all

Hi,

In Backup4all, do you have the same problem if you change the burning engine from File->Options->CD, DVD or Bluray?