Search found 3582 matches

by Softland
Wed May 08, 2019 9:07 am
Forum: General
Topic: FBackup 8 not running as scheduled
Replies: 3
Views: 419

Re: FBackup 8 not running as scheduled

Hi,

Do you have the same problem if you try to recreate a scheduled task?
by Softland
Wed May 08, 2019 9:06 am
Forum: Troubleshooting
Topic: FBackup v8 App Crash When Loading
Replies: 3
Views: 380

Re: FBackup v8 App Crash When Loading

Hi,

We fixed the problem.
Please download the latest version of FBackup 8.0.147 from:
www.fbackup.com/download/setup/fbsetup-full.exe
by Softland
Wed May 08, 2019 9:05 am
Forum: Troubleshooting
Topic: failure after update 146
Replies: 10
Views: 860

Re: failure after update 146

Hi,

We fixed the problem.
Please download the latest version of FBackup 8.0.147 from:
www.fbackup.com/download/setup/fbsetup-full.exe
by Softland
Thu May 02, 2019 10:59 am
Forum: General
Topic: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION
Replies: 8
Views: 605

Re: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION

Hi,

Please open FBackup and go to File->Options->Application folders.
Make sure the selected folders are available or you can reset them to the default values.
by Softland
Thu May 02, 2019 10:55 am
Forum: Troubleshooting
Topic: schduled backup not running for weeks
Replies: 3
Views: 454

Re: schduled backup not running for weeks

Hi,

Please try to recreate the scheduled task. Do you still have the problem?
by Softland
Thu Apr 25, 2019 12:24 pm
Forum: Troubleshooting
Topic: something wrong about Backup to google drive
Replies: 5
Views: 403

Re: something wrong about Backup to google drive

Hi,

Please send us the last backup log and the backup catalog file to info[at]fbackup[dot]com
by Softland
Wed Apr 24, 2019 9:05 am
Forum: Troubleshooting
Topic: Display window width changes on startup
Replies: 2
Views: 338

Re: Display window width changes on startup

Hi,

We cannot reproduce the problem here.
Please close FBackup and delete the Layout.ini file from:
"C:\Users\<user name>\AppData\Roaming\Softland\FBackup 8\"
Then open again FBackup.
Do you still have the problem?
by Softland
Wed Apr 24, 2019 8:41 am
Forum: Troubleshooting
Topic: something wrong about Backup to google drive
Replies: 5
Views: 403

Re: something wrong about Backup to google drive

Hi,

What version of the application do you use?
Please make sure you have the latest version 8.0.141
by Softland
Wed Apr 24, 2019 8:27 am
Forum: General
Topic: Trouble with Ports
Replies: 1
Views: 316

Re: Trouble with Ports

Hi,

Please note FBackup is a software application, not a device.
I assume you use a CD/DVD or an external drive as backup destination, which is connected via USB. Please make sure you can access that device in File Explorer before trying to use it in FBackup.
by Softland
Wed Apr 17, 2019 7:29 am
Forum: General
Topic: Version 8 upgrade and scheduled jobs
Replies: 1
Views: 366

Re: Version 8 upgrade and scheduled jobs

Hi,

That is only an incorrect text, we will fix it. The scheduler is enabled and will work correctly.

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