Search found 3569 matches

by Softland
Fri Apr 12, 2019 11:55 am
Forum: Troubleshooting
Topic: Backing up with V8 & 8.122 errors
Replies: 3
Views: 344

Re: Backing up with V8 & 8.22 errors

Hi,

1. Please send us the two .fkc files to info[at]fbackup[dot]com
2. Please send us the last backup log for a backup execution which does not create an .fkc file.
by Softland
Fri Apr 12, 2019 7:42 am
Forum: General
Topic: Remove Excluded or Deleted Files not working
Replies: 14
Views: 839

Re: Remove Excluded or Deleted Files not working

Hi,

Please send us the file using wetransfer.com
by Softland
Thu Apr 11, 2019 9:46 am
Forum: General
Topic: Remove Excluded or Deleted Files not working
Replies: 14
Views: 839

Re: Remove Excluded or Deleted Files not working

Hi,

Please send us the .fkc catalog file from the backup destination to info[at]fbackup[dot]com
Also let us know the name and path of a source file/folder which was not removed from the backup destination.
by Softland
Wed Apr 10, 2019 10:03 am
Forum: Announcements
Topic: [Changelog] FBackup 8
Replies: 0
Views: 6173

[Changelog] FBackup 8

FBackup version 8 was released. This is a new major version with important improvements. You can download the latest version of FBackup here: http://www.fbackup.com/quick-download.php NOTE: Version 8 installs separately from the previous versions (doesn't overwrite those), and offers a way to import...
by Softland
Wed Apr 10, 2019 8:08 am
Forum: General
Topic: Remove Excluded or Deleted Files not working
Replies: 14
Views: 839

Re: Remove Excluded or Deleted Files not working

Hi,

What destination drive type do you use for backup destination?
What version of FBackup do you use?
by Softland
Mon Apr 08, 2019 8:19 am
Forum: General
Topic: Comparing Mirror Backups to C Drive Info
Replies: 1
Views: 229

Re: Comparing Mirror Backups to C Drive Info

Hi,

Is it possible the source files were deleted from your computer since the first backup was executed?
Is the "Remove excluded or deleted files from backup" option selected in Backup Properties->Type->Mirror page?
by Softland
Mon Apr 08, 2019 8:12 am
Forum: Troubleshooting
Topic: Problems with copying folders
Replies: 2
Views: 275

Re: Problems with copying folders

Hi,

Is there something special with the 4th folder?
Please send us to info[at]fbackup[dot]com the following:
- the last backup log
- the .fkc catalog file from the backup destination
- the name and path of the folder not backed up
by Softland
Mon Mar 25, 2019 10:53 am
Forum: General
Topic: Fbackup compatibility
Replies: 1
Views: 270

Re: Fbackup compatibility

Hi,

Yes, you can.
by Softland
Fri Mar 22, 2019 8:30 am
Forum: Troubleshooting
Topic: Can not reinstall after corrupted user profile
Replies: 2
Views: 907

Re: Can not reinstall after corrupted user profile

Hi,

Please delete the following folders:
c:\ProgramData\Softland\FBackup 7\
c:\Users\<user name>\AppData\Roaming\Softland\FBackup 7\

Then try again to open FBackup. Do you still have the problem?
by Softland
Tue Mar 19, 2019 10:03 am
Forum: Tutorials
Topic: Unable to create scheduled task
Replies: 1
Views: 327

Re: Unable to create scheduled task

Hi,

Please go to Control Panel->Administrative Tools->Task Scheduler.
Find and delete the "FBackup 7" folder, then open again FBackup and retry to create the scheduled task. Does it works?

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