Search found 3616 matches

by Softland
Tue Jun 04, 2019 9:51 am
Forum: Troubleshooting
Topic: Exception EWinRTEException
Replies: 1
Views: 441

Re: Exception EWinRTEException

Hi,

Please make sure you have the latest version of FBackup 8.0.155 installed.
If you still have the problem, go to File->Options->Startup and updates, then uncheck the "Show tray icon" option.
by Softland
Tue Jun 04, 2019 8:19 am
Forum: Troubleshooting
Topic: Is Fast mirror not working in v8.0.155?
Replies: 2
Views: 599

Re: Is Fast mirror not working in v8.0.155?

Hi,

Please send us the last backup log and the .fkc catalog file for that job to info[at]fbackup[dot]com
If the files are large, please put them into a zip archive.
by Softland
Tue Jun 04, 2019 7:39 am
Forum: Troubleshooting
Topic: btray active after closing
Replies: 1
Views: 421

Re: btray active after closing

Hi,

Do you have the latest version of FBackup installed?
You can disable the tray icon from File->Options->Startup and updates, by unchecking the "Show tray icon" option.
by Softland
Tue Jun 04, 2019 7:35 am
Forum: General
Topic: Remove Excluded or Deleted Files not working
Replies: 19
Views: 1755

Re: Remove Excluded or Deleted Files not working

Hi,

FBackup is free, you don't need to purchase it.
Was your problem not solved by the support Team?
by Softland
Tue Jun 04, 2019 7:32 am
Forum: General
Topic: FBackup 8.155
Replies: 5
Views: 775

Re: FBackup 8.155

Hi,

"SWIDTAG" subdirectory is not part of the FBackup application.
What is the error message you receive when trying to run FBackup?
by Softland
Tue Jun 04, 2019 7:30 am
Forum: General
Topic: BKC Files
Replies: 1
Views: 474

Re: BKC Files

Hi,

Do you use FBackup or Backup4all?
The backup catalog file for Backup4all has the .bkc file extension, while the backup catalog file for FBackup has the .fkc file extension.
by Softland
Tue Jun 04, 2019 7:23 am
Forum: General
Topic: How do I find warnings?
Replies: 1
Views: 414

Re: How do I find warnings?

Hi,

Just right-click the backup job and select "Job Logs->Last backup log".
Search in log for "warning: "
by Softland
Tue Jun 04, 2019 7:18 am
Forum: General
Topic: Easy way to turn FBackup on and off?
Replies: 1
Views: 446

Re: Easy way to turn FBackup on and off?

Hi,

You have a scheduled task configured to run that backup. Just disable and enable the scheduled task from the Backup Properties->Scheduler.
by Softland
Tue Jun 04, 2019 7:08 am
Forum: General
Topic: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION
Replies: 8
Views: 860

Re: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION

Hi,

Sorry for the late reply. We responded to your email.
by Softland
Thu May 16, 2019 8:35 am
Forum: General
Topic: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION
Replies: 8
Views: 860

Re: FAILED TO SET ACCESS PERMISSIONS DUE TO UNEXPECTED EXCEPTION

Hi,

Can you give me access to your computer using TeamViewer, to help you solving the problem?
Please write us an email to info[at]fbackup[dot]com to discuss the date and time for the remote session.

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