Search found 3883 matches

by Adrian (Softland)
Tue Jan 10, 2023 12:23 pm
Forum: Troubleshooting
Topic: How long before directories are deleted?
Replies: 7
Views: 28263

Re: How long before directories are deleted?

Hi,

If the destination folder is not there (it was probably deleted outside FBackup), it cannot be deleted.
by Adrian (Softland)
Tue Jan 10, 2023 12:05 pm
Forum: Troubleshooting
Topic: Latest Update contains Virus!
Replies: 14
Views: 57171

Re: Latest Update contains Virus!

Hi,

That is strange. Please let us know if you have any other problems.
by Adrian (Softland)
Thu Jan 05, 2023 9:41 am
Forum: Troubleshooting
Topic: Latest Update contains Virus!
Replies: 14
Views: 57171

Re: Latest Update contains Virus!

Hi,

That is a false positive, we contacted Microsoft about that.
We made a new release which is no longer detected as a virus.
Please install the new version 9.8.708.
by Adrian (Softland)
Wed Jan 04, 2023 10:35 am
Forum: Troubleshooting
Topic: Latest Update contains Virus!
Replies: 14
Views: 57171

Re: Latest Update contains Virus!

@dmacin

Try to uninstall and reinstall FBackup. Do you still have the problem?
by Adrian (Softland)
Wed Jan 04, 2023 10:09 am
Forum: Troubleshooting
Topic: How long before directories are deleted?
Replies: 7
Views: 28263

Re: How long before directories are deleted?

Hi,

If there were warnings while trying to delete the folders, it means they remained in destination since that moment.
If it was recently or with the current build, we should investigate the situation to see why the warnings appeared. Can you send us the backup log for that execution?
by Adrian (Softland)
Fri Dec 30, 2022 11:32 pm
Forum: Troubleshooting
Topic: Latest Update contains Virus!
Replies: 14
Views: 57171

Re: Latest Update contains Virus!

Hi,

That is a false positive.
by Adrian (Softland)
Mon Dec 19, 2022 10:00 am
Forum: Troubleshooting
Topic: The backup from one hard disk to another - takes a few hours
Replies: 13
Views: 73651

Re: The backup from one hard disk to another - takes a few hours

Hi,

Let us know if you have any other questions.
by Adrian (Softland)
Tue Dec 13, 2022 10:58 am
Forum: Troubleshooting
Topic: The backup from one hard disk to another - takes a few hours
Replies: 13
Views: 73651

Re: The backup from one hard disk to another - takes a few hours

Hi,

Normally, FBackup will use multiple criteria to determine which files were modified and needs to be backed up: Size, Date modified, Date created, Read-Only, Archived, Hidden, System.
If you want to customize them, you can do that only in our commercial edition: Backup4all.
by Adrian (Softland)
Mon Dec 12, 2022 9:00 am
Forum: Troubleshooting
Topic: The backup from one hard disk to another - takes a few hours
Replies: 13
Views: 73651

Re: The backup from one hard disk to another - takes a few hours

Hi, The log file you sent us shows: [27-11-22 15:39:48] Folders found to backup: 4,528 [27-11-22 15:39:48] Files found to backup: 68,963 (844,947,236.89 KB) If not all those files should not be backed up, please send us the .fkc catalog file for that job and let us know the name and path of a file w...
by Adrian (Softland)
Thu Dec 08, 2022 1:50 pm
Forum: Troubleshooting
Topic: FBackup V9 stops at 61% - anyone else seen this?
Replies: 3
Views: 45574

Re: FBackup V9 stops at 61% - anyone else seen this?

Hi, In FBackup 9, please open Backup Properties->Type page. Uncheck the "Copy files using Windows native API". Press Save and see if you still have the problem. If the problem still exists, can you please send us the last backup log for the backup executed with version 9? Send it to info[a...