Search found 3885 matches

by Adrian (Softland)
Mon Apr 24, 2023 7:26 am
Forum: Troubleshooting
Topic: backup creates weid files, no backup .zip
Replies: 8
Views: 44251

Re: backup creates weid files, no backup .zip

Hi,

Please make sure you download the full setup of FBackup. Then try to install it.
by Adrian (Softland)
Mon Apr 24, 2023 7:24 am
Forum: Troubleshooting
Topic: Destination error (code 5). Access is denied.
Replies: 9
Views: 53922

Re: Destination error (code 5). Access is denied.

Hi,

Yes, you can send us an email if you have questions about FBackup.
by Adrian (Softland)
Tue Mar 14, 2023 9:02 am
Forum: General
Topic: Error deleting long path file
Replies: 5
Views: 48667

Re: Error deleting long path file

Hi,

I'm glad the problem is solved.
by Adrian (Softland)
Thu Feb 23, 2023 6:53 am
Forum: Troubleshooting
Topic: Build 335 (8.8) installation hangs
Replies: 5
Views: 35377

Re: Build 335 (8.8) installation hangs

Hi,

Can you give me access to your computer remotely?
Please send us an email to info[at]fbackup[dot]com to discuss when we can connect.
by Adrian (Softland)
Wed Feb 22, 2023 6:39 am
Forum: Troubleshooting
Topic: Build 335 (8.8) installation hangs
Replies: 5
Views: 35377

Re: Build 335 (8.8) installation hangs

Hi,

Please click on Windows Start button and type: regedit.exe
Open the Registry editor and search for "fbackup".
Delete all FBackup entries from the registry.
Then try again to install FBackup.
by Adrian (Softland)
Wed Feb 22, 2023 6:37 am
Forum: Troubleshooting
Topic: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
Replies: 3
Views: 40989

Re: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB

Hi,

Please download and install the latest version of FBackup 9.8.725 from: https://www.fbackup.com/download/setup/fbsetup-full.exe
by Adrian (Softland)
Tue Feb 14, 2023 11:59 am
Forum: Troubleshooting
Topic: Starting with version 9.8.708, all files are uploaded to the root folder of Google Drive.
Replies: 1
Views: 43384

Re: Starting with version 9.8.708, all files are uploaded to the root folder of Google Drive.

Hi,

The files should be uploaded in the folder you indicate.
If that is not working, please send us the last backup log and the .fkc catalog file to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Feb 14, 2023 11:58 am
Forum: Troubleshooting
Topic: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
Replies: 3
Views: 40989

Re: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB

Hi,

We scan each release with over 60 antivirus applications, no problems were found.
Do you use the latest version of FBackup 9.8.725?
by Adrian (Softland)
Thu Feb 09, 2023 12:39 pm
Forum: Troubleshooting
Topic: File copy twice to google drive
Replies: 1
Views: 27285

Re: File copy twice to google drive

Hi,

Please send us the last backup log and the .fkc catalog file for that job, to info[at]fbackup[dot]com
by Adrian (Softland)
Thu Jan 26, 2023 11:46 am
Forum: General
Topic: Backup freezes
Replies: 31
Views: 235085

Re: Backup freezes

Hi, Is there any error message in the backup log? you can send us the log file to info[at]fbackup[dot]com Please note FBackup was not designed for system backups, but for data files backups only. You should exclude from the backup sources: NTUSER.DAT file and also Windows folder, Program Files folde...