Search found 3825 matches

by Adrian (Softland)
Fri Jun 10, 2022 1:14 pm
Forum: Troubleshooting
Topic: FBackup File size difference in shadow copy backups
Replies: 5
Views: 666

Re: FBackup File size difference in shadow copy backups

Hi,

Do you have this problem every time?
It could be that file was not correctly copied in destination.
by Adrian (Softland)
Thu Jun 09, 2022 10:00 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 2498

Re: FBackup stuck on Update Catalog after backup

Hi,

Please send us the last backup log to info[at]fbackup[dot]com
by Adrian (Softland)
Thu Jun 09, 2022 9:33 am
Forum: Troubleshooting
Topic: Backup Freeze/Hang
Replies: 4
Views: 7293

Re: Backup Freeze/Hang

Hi,

Please send us the last backup log for that job to info[at]fbackup[dot]com
by Adrian (Softland)
Wed Jun 08, 2022 9:29 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 2498

Re: FBackup stuck on Update Catalog after backup

Hi,

I cannot reproduce the problem here.
Please send us the last backup log and the .fkc catalog file for that job, from the backup destination.
Send them to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Jun 07, 2022 8:20 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 2498

Re: FBackup stuck on Update Catalog after backup

Hi,

Please download the latest version of FBackup 9.7.617 from: https://fbackup.com/download/setup/fbsetup-full.exe
by Adrian (Softland)
Tue Jun 07, 2022 7:52 am
Forum: Troubleshooting
Topic: Update link from with programme goes to older version
Replies: 2
Views: 435

Re: Update link from with programme goes to older version

Hi,

Please try again now to install the latest version from File->Tools->Check for updates
by Adrian (Softland)
Thu Jun 02, 2022 8:49 am
Forum: Troubleshooting
Topic: restore folder empty
Replies: 1
Views: 511

Re: restore folder empty

Hi,

Please send us the .fkc catalog file for that job, from the backup destination.
Send it to info[at]fbackup[dot]com
by Adrian (Softland)
Mon May 23, 2022 7:10 am
Forum: Troubleshooting
Topic: FbackUp vs Win server 2022
Replies: 6
Views: 920

Re: FbackUp vs Win server 2022

Hi,

I created a ticket for the problem and we will fix it.
by Adrian (Softland)
Thu May 19, 2022 11:27 am
Forum: Troubleshooting
Topic: FbackUp vs Win server 2022
Replies: 6
Views: 920

Re: FbackUp vs Win server 2022

Hi,

When you start the FBackup interface normally, does it appears a popup asking you to try again starting FBackup service?
by Adrian (Softland)
Thu May 05, 2022 9:59 am
Forum: Troubleshooting
Topic: FBackup to Google Drive creates copies of files.
Replies: 9
Views: 1497

Re: FBackup to Google Drive creates copies of files.

Hi,

I'm glad the problem is fixed.