Search found 3941 matches

by Adrian (Softland)
Fri Nov 29, 2024 12:00 pm
Forum: Troubleshooting
Topic: Is one-way live (real-time) back-up possible?
Replies: 13
Views: 4450

Re: Is one-way live (real-time) back-up possible?

Hi, As FBackup is not a monitoring application, you cannot do the backup right after a file was modified. You can schedule the backup to be executed "daily" but in the advanced page of the scheduler, you can set the scheduler to repeat every X minutes. This way, you can run the backup ever...
by Adrian (Softland)
Thu Nov 21, 2024 12:42 pm
Forum: Troubleshooting
Topic: Unable to install version 9.9.948
Replies: 1
Views: 2664

Re: Unable to install version 9.9.948

Hi,

Do you use an administrator account?
Can you please send us a screenshot with the exact error message received?
If it's easier for you, please send us the screenshot by email, to info[at]fbackup[dot]com
by Adrian (Softland)
Thu Nov 21, 2024 12:41 pm
Forum: Troubleshooting
Topic: Cannot add folder
Replies: 1
Views: 2721

Re: Cannot add folder

Hi,

Can you please let us know if that folder is a normal one?
Which folder you selected?
Can you send us a screenshot on info[at]fbackup[dot]com ?
by Adrian (Softland)
Thu Nov 14, 2024 9:59 am
Forum: Troubleshooting
Topic: Backup job won't finish and can't be cancelled
Replies: 5
Views: 20171

Re: Backup job won't finish and can't be cancelled

Hi,

Yes, you can open in FBackup the .fkc catalog files from the backup destination or from the renamed folder.
That will load the backup jobs in FBackup.
by Adrian (Softland)
Wed Nov 13, 2024 1:52 pm
Forum: Troubleshooting
Topic: Backup job won't finish and can't be cancelled
Replies: 5
Views: 20171

Re: Backup job won't finish and can't be cancelled

Hi,

Please close FBackup and rename this folder to something else:
"c:\Users\<user name>\AppData\Roaming\Softland\FBackup 9\"
Then open FBackup and create a new backup job.
Do you still have the problem?
by Adrian (Softland)
Wed Nov 13, 2024 7:49 am
Forum: Troubleshooting
Topic: Backup job won't finish and can't be cancelled
Replies: 5
Views: 20171

Re: Backup job won't finish and can't be cancelled

Hi,

Please open Task Manager and kill the bbackup.exe process.
Then restart FBackup.
Run again the backup, do you have the same problem?
by Adrian (Softland)
Wed Oct 30, 2024 10:53 am
Forum: Troubleshooting
Topic: Could not start Test for job...
Replies: 5
Views: 20773

Re: Could not start Test for job...

Hi,

We found the problem and we will fix it.
by Adrian (Softland)
Fri Oct 25, 2024 8:16 am
Forum: Troubleshooting
Topic: Could not start Test for job...
Replies: 5
Views: 20773

Re: Could not start Test for job...

Hi,

I just checked and the correct download link appears for FBackup on our website.
Did you used another way to download the setup file?
Please see if you can reproduce the problem.
by Adrian (Softland)
Mon Oct 21, 2024 5:13 am
Forum: General
Topic: "Access denied" errors after upgrade from v8.9 to 9.0
Replies: 6
Views: 66293

Re: "Access denied" errors after upgrade from v8.9 to 9.0

Hi,

Please make sure that FBackup is not blocked by the antivirus/firewall. Put the entire installation folder in the exceptions list of the antivirus/firewall.
Then restart FBackup and try again to run the backup.
Do you still have the problem?
by Adrian (Softland)
Thu Oct 17, 2024 7:04 am
Forum: Troubleshooting
Topic: random files not getting backed up
Replies: 10
Views: 79162

Re: random files not getting backed up

Hi, It is unclear for me how those files are missing from destination as long as they exists in sources. In order to make sure other files are not missing, you can copy-paste the source files to the corresponding destination folder. When Windows will ask if you want to overwrite the files, press Ski...