Hi,
I sent you an email how to get a debug log and send it to us.
Search found 3883 matches
- Thu Dec 08, 2022 1:31 pm
- Forum: Troubleshooting
- Topic: FBackup to Google Drive creates copies of files.
- Replies: 13
- Views: 122213
- Thu Dec 08, 2022 1:24 pm
- Forum: Troubleshooting
- Topic: The backup from one hard disk to another - takes a few hours
- Replies: 13
- Views: 73651
Re: The backup from one hard disk to another - takes a few hours
Hi,
845 GB in 5 hours means an average of 14 GB in 5 minutes for FBackup.
845 GB in 5 hours means an average of 14 GB in 5 minutes for FBackup.
- Fri Dec 02, 2022 6:40 pm
- Forum: Troubleshooting
- Topic: FBackup to Google Drive creates copies of files.
- Replies: 13
- Views: 122213
Re: FBackup to Google Drive creates copies of files.
Hi Dmaner,
Do you have the latest version of FBackup 9.8.699 installed?
If not, please install it and see if you still have the "update catalog" problem.
Do you have the latest version of FBackup 9.8.699 installed?
If not, please install it and see if you still have the "update catalog" problem.
- Fri Dec 02, 2022 6:34 pm
- Forum: Troubleshooting
- Topic: The backup from one hard disk to another - takes a few hours
- Replies: 13
- Views: 73651
Re: The backup from one hard disk to another - takes a few hours
Hi, It seems you are trying to back up 845 GB from two drives (not sure if they are both local drives or one is a mapped drive) to an external drive. The total backup time is approx. 5 hours. How fast would be if you manually copy few GB from Z drive to external drive Y: ? Is the external drive conn...
- Mon Nov 28, 2022 11:50 pm
- Forum: Troubleshooting
- Topic: The backup from one hard disk to another - takes a few hours
- Replies: 13
- Views: 73651
Re: The backup from one hard disk to another - takes a few hours
Hi,
Please send us the backup logs for those jobs, to see why it took so long. Send them to info[at]fbackup[dot]com
Please send us the backup logs for those jobs, to see why it took so long. Send them to info[at]fbackup[dot]com
- Mon Oct 10, 2022 11:20 am
- Forum: Troubleshooting
- Topic: Very slow program start
- Replies: 3
- Views: 36148
Re: Very slow program start
Hi, FBackup gets the list of the available drives from Windows and it does not know which one is connected, disconnected or available only on access. If there is a network computer in sleep which wakes up on lan access, there needs to be some retries with a wait time between, in order to access thos...
- Mon Oct 10, 2022 11:10 am
- Forum: General
- Topic: FireFox plugin
- Replies: 6
- Views: 42627
Re: FireFox plugin
Hi,
The file "places.sqlite" stores the annotations, bookmarks, favorite icons, input history, keywords, and browsing history. You can back up and restore only this file which is located in the profile folder of Mozilla Firefox.
The file "places.sqlite" stores the annotations, bookmarks, favorite icons, input history, keywords, and browsing history. You can back up and restore only this file which is located in the profile folder of Mozilla Firefox.
- Fri Oct 07, 2022 6:39 am
- Forum: Tutorials
- Topic: Hard drive failed. How do I restore the data?
- Replies: 1
- Views: 20775
Re: Hard drive failed. How do I restore the data?
Hi,
You can open the .fkc catalog file in FBackup (from File->Open) and you will be able to restore the backup with FBackup.
You can also use WinZip or 7zip to extract the zip file. These applications should be able to handle large zip files.
You can open the .fkc catalog file in FBackup (from File->Open) and you will be able to restore the backup with FBackup.
You can also use WinZip or 7zip to extract the zip file. These applications should be able to handle large zip files.
- Wed Oct 05, 2022 9:02 am
- Forum: Troubleshooting
- Topic: FBackup deletes my backup when I try to run it while my drive is under a different letter
- Replies: 1
- Views: 42622
Re: FBackup deletes my backup when I try to run it while my drive is under a different letter
Hi,
If the backup destination drive is not found, the backup is not executed.
FBackup does not delete the backups in destination for no reason.
In order to find what happened, please send us all the backup logs for that job and also the .fkc catalog file from destination, to info[at]fbackup[dot]com
If the backup destination drive is not found, the backup is not executed.
FBackup does not delete the backups in destination for no reason.
In order to find what happened, please send us all the backup logs for that job and also the .fkc catalog file from destination, to info[at]fbackup[dot]com
- Fri Sep 30, 2022 3:54 pm
- Forum: Troubleshooting
- Topic: FBackup9 won't start a backup job
- Replies: 3
- Views: 34721
Re: FBackup9 won't start a backup job
Hi,
I could not reproduce the problem using Bitdefender Total Security. No issue is reported.
Also we tested FBackup on virustotal and no infections were found.
It seems to be a false positive.
Please put the bbackup.exe process in the exceptions list of the antivirus.
I could not reproduce the problem using Bitdefender Total Security. No issue is reported.
Also we tested FBackup on virustotal and no infections were found.
It seems to be a false positive.
Please put the bbackup.exe process in the exceptions list of the antivirus.